BMW of Catonsville

Great Team Makes a Great Experience Wanted to call out RT, Johnathan and Sam. Before, during and after the deal, RT was professional and embodied great customer service. I was very comfo Wanted to call out RT, Johnathan and Sam. Before, during and after the deal, RT was professional and embodied great customer service. I was very comfortable working with RT. Jonathan was enthusiastic, knowledgeable and he was a perfect to close the experience and begin long term relationship with the new car. Sam was professional, straightforward, flexible - a pleasure to work with him as the lead representative from finance. More

Excellent Customer Service and Price RT Odom provided excellent service even though he was initially filling in for another salesperson. He provided the same level of service from the be RT Odom provided excellent service even though he was initially filling in for another salesperson. He provided the same level of service from the beginning to the end when he became my salesperson. When I had a problem getting to the dealership, RT picked me up and was not concerned about the distance or time (over an hour from the dealership). He was very knowledgeable about BMWs and provided excellent advice about purchasing the car. I was told by other dealerships in the DC metro area that the price on the internet by this dealership was not possible. Well RT assured me that it was and the internet price was the cost of the car. Great price!!! More

Great Service I am giving the BMW of Catonsville 5 stars because they Deserve and have Earned it. What makes this place a Great Service Center, Is Trust Worthy, and I am giving the BMW of Catonsville 5 stars because they Deserve and have Earned it. What makes this place a Great Service Center, Is Trust Worthy, and Customer Oriented service advisors such as Neil Taylor. Neil Taylor has always given me Honest and Sound Advice, which benefits the customer and the business. More

Excellent experience!! R.T. Odom was absolutely amazing!! He was patient, knowledgeable, accommodating and reasonable. I was extremely happy with my purchase and overall ser R.T. Odom was absolutely amazing!! He was patient, knowledgeable, accommodating and reasonable. I was extremely happy with my purchase and overall service. And I would highly recommend him to my family and friends for future vehicle purchases! More

Exceptional Customer Service I had the pleasure of working with Harold Blackwell, who assisted me with purchasing a vehicle. From day one, I felt that I was in good hands. He was I had the pleasure of working with Harold Blackwell, who assisted me with purchasing a vehicle. From day one, I felt that I was in good hands. He was patient, understanding, reasonable, and knowledgeable. He provided appropriate feedback and was always very attentive. I was so elated to walk away with a vehicle. Thank you Mr. Blackwell for going above and beyond to satisfy your customers! More

Great Experience Korey Matthew’s was the best! He provided exceptional service. I visited many dealerships during my search and this one had many options and exactly w Korey Matthew’s was the best! He provided exceptional service. I visited many dealerships during my search and this one had many options and exactly what wanted. I would highly recommend Korey and his team to all friends and family in the future! More

Fantastic experience! Jamie Brenneman took great care of me! I will never go to another dealership after being here. No need. Jamie Brenneman made sure I knew exactly what was going on with my M3 and Justin Alle I will never go to another dealership after being here. No need. Jamie Brenneman made sure I knew exactly what was going on with my M3 and Justin Allen, the technician who worked on my car, took excellent care of my car and even fixed a few small interior pieces for free that needed a clip or screw to secure! Can’t say enough nice things about my experience at BMW of Catonsville. More

Great experience at Catonsville Joe was great to deal with throughout the whole buying/ordering process. Responsive, straight-forward and easy going. I will be going back to him for Joe was great to deal with throughout the whole buying/ordering process. Responsive, straight-forward and easy going. I will be going back to him for our next BMW. More

Expect the unexpected I was just going in for a credit run and drove out with a BMW. It was closing time when I called and was told to just hurry and get in. I was just going in for a credit run and drove out with a BMW. It was closing time when I called and was told to just hurry and get in. More

Excellent customer service Korey! This was customer service at its best!Korey and Hassan worked with us and got us our first BMW. They were very informative and patient and made us fee This was customer service at its best!Korey and Hassan worked with us and got us our first BMW. They were very informative and patient and made us feel like royalty. We definitely recommend this dealership, everything was effortless. More