17 Ford Dealers near 73102near 73102

A dealers service department is a factor in where we - tfreeman5355

A dealers service department is a factor in where we purchase a vehicle. We are pleased with Metro's service and will play a part when we are ready to purchase another vehicle. I highly recommend Denise as a service advisor.

NEW REVIEW FIXED: Got a phone call from the Director of - Gilbertamber05

NEW REVIEW FIXED: Got a phone call from the Director of Finance Shawn, to go over the paperwork and mishandling. They took full responsibility of the mistakes they had made. They are giving me the refund that I had requested minus the miles I drove on the vehicle. Pleased that it is resolved within the time frame it was. Note to everyone and self look over ALL paperwork to make sure it is proper and correct the first time, I.e miles, dates, monies and time frame. Thank you Shawn for talking with me and getting everything squared away. BACKSTORY: Went to the dealership to get a used vehicle ended up getting a 2020 Lincoln Continental. The salesman was very helpful and nice. Went in July 13, 2024 Everything seemed well until I traded in the vehicle. The finance department is where it gets fishy and weary. Went to get a refund for my warranty that I paid $5,000 for only to find out that they lied on their paperwork. Warranty company said I only get $2,900 back and that the warranty expires in December of 2025. I asked how when I only had the car for 7 months. The representative replied with it’s only a 17 month contract. It DOES NOT state this in my contract. The dealership NEVER relayed any of this information to me. I have called numerous of times to talk with finance and no one has called me back. They put that I got the car in 12/03/2019. My signature is on the paper with a date of 07/13/2024. The absolute worst when communicating with them. Passed around or no call backs. I was given an attitude when called to speak to someone higher. They owe me more than the $2,900 as I was NOT the original owner and they lied in the warranty paperwork.

Had a really good buying experience with Levi Graham.... - Jim

Had a really good buying experience with Levi Graham. Took good care of me and gave me a great price. The finance department also got me a good interest rate and had some good warranty packages as well. Overall I would recommend any friends and family I have to buy from here.

They worked hard to put us in the car we wanted. - rlrader

They worked hard to put us in the car we wanted. Gave us a very fair trade in value. Overall good experience. Michael Moore did a great job.

Very helpful in all areas! - Aarmentoneill

Very helpful in all areas! Very willing to work with us in all aspects. Zach was our salesperson and he was fantastic! Very personable, knowledgeable, and worked hard for us. We will definitely recommend John Vance Ford to everyone! Thank you!

I had an outstanding experience at Bob Moore Ford! - Garrick M

I had an outstanding experience at Bob Moore Ford! From the moment I walked in, the receptionist, Toni Davis, was friendly, welcoming, and genuinely helpful. My sales professional, Robert Hooks, was knowledgeable and took the time to understand what I was looking for. Robert answered all my questions and made the entire car-buying process smooth and stress-free. I had an excellent experience with the service department at Bob Moore Ford, a sincere thanks to my service advisor, Lee Green, took the time to clearly explain the manufacturer’s recommended maintenance for my vehicle in a way that was easy to understand and informative. The dealership itself was clean, well-organized, and had a great selection of vehicles. I was impressed by the transparency in pricing, extended warranty plans, and how straightforward the financing process was. A special thanks to financial services specialist, Matt Thompson. I drove off the lot with a vehicle I wanted and total peace of mind. I highly recommend Bob Moore Ford to anyone looking for a trustworthy and professional dealership experience. Five stars all the way!

Very friendly people. - RyanO

Very friendly people. I was very happy with the serbice department. They listened to my concerns and took great care of me. Thanks Jackson!

Steve A. - veteranokie

Steve A. made is simple process, would recommend this dealership and with Steve at the wheel !

Jordan Rolin was extremely knowledgeable and put us right - Lynne Deaver

Jordan Rolin was extremely knowledgeable and put us right at ease. He explained everything upfront and the whole process was seamless. Everyone we interacted with at the dealership was polite and professional.

I’m not one to trash businesses on the internet. - justin.wylie

I’m not one to trash businesses on the internet. However, after the experience I had, I felt others might find some value in it and possibly avoid being the victim of a similar situation. Short version is to be sure and get EVERYTHING in writing and don’t trust that the dealership like this will stand behind their word. On 7/18/22 my son excitedly showed me a 2014 Ford Focus that David Stanley Midwest City had for sale. It was what he wanted and within the budget I set for him. We had previously looked and researched these vehicles and knew there were open safety recalls and warranty replacements for this year, make & model. At the dealership Mauricio from internet sales took us out for a look over the vehicle and short test drive. It was short because literally the car was almost out of gas, and I was told they do this because they have a problem with people stealing vehicles on test drives, I question that now. During the short drive I brought up the issue with the recall and limited supply of warranty parts and he assured me those items are taken care of prior to them receiving the car. We decided to go forward with the car and was once again assured there were no open recalls even though the car fax clearly showed open recalls. Mauricio stated the car fax probably wasn’t updated yet. At this point I should have had them write that down on the terms of the sale, but knowing it was a large seemingly named dealership I assumed they would back their product and sale… I WAS WRONG! On 7/19 (Next day) the car began overheating. My son reached Mauricio who told him it was probably because it was 110 out and to turn it off and wait a bit. On 7/20 he had a different issue where the gear was slipping, and it had a check engine light. On the 7/21 I brought the vehicle back and dropped off at the service department. They thought they found the issue and I picked the car up on 7/27, temp was fixed, however within 5 miles the check engine light came back. I immediately returned to the dealership. A few days later I was told there was a recall and some warranty items on the vehicle so it’s now at a Ford Dealership. As I type this out on 9/12 the car is still with Ford because of a large backorder of the part needed… the issue I tried to avoid in the first place. Communication with the dealership was challenging. For close to a month I was routed through a number of people; Teresa, Veronika, Marten, Kyle – All were very polite and seemingly helpful but no one was able to make a decision or suggest any options. All roads led to the Used Car Manager Tony. He functioned as the liaison between the owner (not David Stanley) and myself. They wanted to treat the Focus as a trade-in, offering to buy it back at 40% of what they sold it to me for. I didn’t find my suggestion of rolling back the purchase with the agreement I would purchase another vehicle from them unreasonable. I would have even tried to find middle ground, however taking a 60% hit on something they sold me and ‘assured’ didn’t have open recalls was a bit too much. As I type this out on 9/12, car is still with Ford waiting on these parts. My goal is to simply to put this information out there and hopefully prevent anyone from having the same experience I did. There are so many better dealerships out there, I would skip David Stanley all together. Whatever car they have isn’t worth the risk and having to experience that proverbial ‘shady used car sales’ stereotype. The only positive item is the service department were very nice, responsive, and communicative.

I live in the Dallas area so Okarche isn’t exactly down... - Gabe Z

I live in the Dallas area so Okarche isn’t exactly down the road, however if it wasn’t for the amazing help that I received from Blayze, I wouldn’t be driving my dream car right now that I had been dreaming about for months. Blayze went above and beyond to help his customer and I highly doubt I will have such an amazing car buying experience from now on, I highly recommend Mainer Ford they are a down to earth dealership and they are very lucky to have Blayze working there. Thank you again so much from the happiest customer ever!!

Really, please just consider going anywhere but here. I... - katehilmes

Really, please just consider going anywhere but here. I received the most disrespectful, snide, condescending, womanizing treatment from the salesman helping us, his sales manager, and the rest of the staff in general. My boyfriend, his father, and myself went in on a Friday night to look at a car for me, and we were treated fairly with a decent amount of respect. After some talk, we walked away without a deal we could agree on. Within an hour of leaving, I had an email from our salesman. The next day I negotiated on my own behalf and we eventually reached an agreement. I returned to the dealership solo, and after informing the staff that I would not be financing through them but would instead be handling my own financing directly with my credit union (as I have done with every vehicle I have ever purchased) I was met with resistance. The staff made several rude comments about how “inconventient” that is and how “it doesn’t make sense” and is “weird but do whatever you want.” I was spoken to like I am a child and like I am unintelligent/incapable of making decisions for myself. I was able to shake it off because I *thought* I was getting a good deal on a car I have wanted for a very long time. I went in to meet with an agent at the credit union I use, and our numbers for the total cost came up identical to each other’s per the information laid out in a purchase agreement, but different than the dealership’s bottom line on said agreement. I’ll spare the boring details, but among other things during a call about the discrepancy in price, the salesman told me this is “basic math, I don’t know what you don’t understand” and he laughed at me while stating “I’m really trying to remain professional here.” The call happened to be on speaker phone, and the bystanders who were in earshot had shock and disbelief painted all over their faces at his comments. I have never been made to feel like a joke in my life until that point. It goes without saying I backed out of the deal immediately and will happily take my money elsewhere. It should be noted, I emailed a manager regarding this situation. I received an “I’m sorry, we don’t usually conduct business that way” response that is pretty useless. My boyfriend, however, received calls almost immediately from different managers trying to apologize. Considering that it was never my boyfriend’s deal, the car was for me, I was the sole negotiating party, and I was the sole party responsible for the financing, this strikes me as odd. I hate to accuse any individual or business of sexism, but this sure feels a lot like unfair treatment due to the fact that I’m a young woman. Last I checked, my money is just as green as anyone else’s.

While visiting OKlahoma city, the wife and i decided to... - gmcdvr57

While visiting OKlahoma city, the wife and i decided to check out fords new mach e mustang, only problem was no one in Ok city or tulsa had one. Another dealer in Ok city told me to call mark allen in chickasha. I called and talk to Kyle Richardson about the car we wanted he told me they had one on the lot. so Friday after the wife was finished with work we drove over to the dealer arriving past closing time thinkin we only get to look if we were lucky but to discover Kyle was still there and willing to take the time to show and even let us test drive the car. We decided last night 10/12/2021 to order thru ford but i picked a local dealer in in BA. Kyle calls me this morning to tell me if i decided to buy a car he would talk to thier manager to make it happen. When I told him what i had done he understood completely says if there is anything he could do to help i was to call!! Stayed way beyond closing time to let us check out the car, very professional and courteous excited about the new Mach e!! Thank you Kyle!! David Bailey

The folks at Hudiburg are terrific. - ckime2

The folks at Hudiburg are terrific. The price listed online was the price. No funny business with lots of "special additions" that cost thousands more. They made the buying process simple. We were out of state buyer and they had everything ready to go. I would definitely recommend shopping with Hudiburg.

Did what they said. - Best deal in 500 miles. No... - Glen

Did what they said. - Best deal in 500 miles. No problems. Even came up with financing at a rate equal to my credit union. Glad we made the trip.