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Acura Columbus

Dublin, OH

4.9
3,175 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,175 reviews

March 14, 2024

Superior customer service and the owner definitely makes a strong effort in ensuring that we're heard and taken care of. Service was quick and easy with a free car wash. No issues or complaints at all More

by NWILLIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians and guys servicing the vehicle!
Mar 14, 2024 -

Acura Columbus responded

Very nice! Thank you. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 14, 2024

Greg Brown is without a doubt the best salesman I've ever worked with! Since he was so helpful when I bought a 2023 Integra Aspec from him I had made the promise that I would be back to buy the Integra Type More

by Tristin H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Acura Columbus responded

Wonderful - I agree on Greg! Enjoy the Type S - I love that car!! Thanks for working with us. - John Connelly Owner/Acura Columbus

March 13, 2024

They took care of me immediately! I was stranded, had no appointment, but they went above and beyond to take care of my service needs because that’s the kind of people they are! Would More

by DeAnna Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Thanks DeAnna! Glad we could help. - John Connelly

March 13, 2024

I bought a really nice 2024 MDX A-Spec and the process was smooth, seamless and I will be a lifetime customer of Acura Columbus. More

by Linsey Poston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spoke with Thomas Cole some too, he was always kind and made my experience at Acura Columbus a good one., Hunter Adams
Mar 13, 2024 -

Acura Columbus responded

Thanks Linsey. Appreciate you giving us a chance on the trunk mat. Enjoy the new MDX! - John Connelly Owner/Acura Columbus

Mar 13, 2024 -

Linsey Poston responded

Thank you for helping me make my experience a great one!

March 13, 2024

Acura Columbus/Ryan Ouzts were outstanding to work with. I called in the morning and talked to Ryan about what I was looking for. By the time I arrived at the dealership after work, everything was ready f More

by Kim Gray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ouzts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Thanks for the opportunity to help! I am glad Ryan and Jon were able to make it easy! Thanks, John Connelly Owner/Acura Columbus

March 13, 2024

Absolutely fantastic experience. Great staff. Ask for Sam Hale and Jon Gray. Super professional and friendly. Great deal on a 2024 Acura RDX A-Spec Advance. Could not have asked for More

by jjbrodsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Fantastic! Glad Sam and Jon could help. Enjoy the new RDX! Thanks, John Connelly Owner/Acura Columbus

March 13, 2024

Friendly, knowledgeable, and listened to what I had to say, and kept me informed with what was going on with my car More

by Whelsel63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Very nice! Thank you for taking the time to write. Made my day. Thanks, John Connelly Owner/Acura Columbus

March 12, 2024

Everyone was kind, friendly and efficient. Sales people were great with follow up and explained everything about my new car in a way I could understand. More

by susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Very nice Susan - and greatly appreciated! We appreciate your trust and the chance to help. Thanks, John Connelly Owner/Acura Columbus

March 12, 2024

Acura Columbus provides great service. They are thoughtful, have a nice waiting area and give a realistic time range for service More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Giving a good time range is super important and we work on improving that all the time. Thanks for trusting us to help! - John Connelly Owner/Acura Columbus

March 11, 2024

We have taken our cars here for the last 5 years and have never been let down. There was only one minor and frankly unfortunate incident I was unhappy about but they very quickly and graciously resolved it. More

by G May Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Thanks! We always try to get it right and we definitely miss sometimes and we always appreciate it when a customer gives us a chance to make it right. - John Connelly Owner/Acura Columbus

Mar 14, 2024 -

G May Family responded

Thanks John. I appreciate the integrity and sincerity.

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