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Acura of Peoria

Peoria, AZ

4.4
1,910 Reviews
Serving the Peoria area, Acura Of Peoria, located at 9190 W. Bell Rd. in Peoria, AZ, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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9190 W Bell Rd

Peoria, AZ

85382

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Showing 1,910 reviews

January 20, 2020

total price of deal not what we agreed on the total price of the deal we agreed on included a 24000 mile/24 month platinum extended warranty,when we were in finance we found out sales manager More

by my85260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Hefke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Acura of Peoria responded

We are sorry to hear you feel this way. The choice of the warranty is the customers decision. If you would like to discuss further please contact me directly at 623.523.0843.

January 19, 2020

Thank you so much we love our new Acura RDX. The entire staff was amazing, the best dealership in the West valley! Thank you Aaron! More

by LOVEmyRDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Seabaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Acura of Peoria responded

Thank you for sharing your positive experience!

January 17, 2020

Excellent customer service. Alex was professional, took very good care of me during my appointment. A rattle at the rear of my vehicle turned out to be covered under warranty and was taken care of immediat More

by dorman.wood
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 29, 2020 -

Acura of Peoria responded

Thank you for taking the time to leave a positive review!

January 17, 2020

My experience with the service department has been great. The communication with Brian has been great, and every one that has treated me with respect. More

by D. Steele
Recommend Dealer
Yes
Employees Worked With
Brian Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Acura of Peoria responded

Thank you for sharing your positive experience!

January 16, 2020

This was the best car buying experience that I have ever had. Steve, Maverick, and Abigail made my experience easy and I left feeling so happy with my new 2020 Acura ILX! More

by Haydenmerryn
Recommend Dealer
Yes
Employees Worked With
Steve Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail , Maverick Brock
Jan 29, 2020 -

Acura of Peoria responded

We are so happy to hear that! We look forward to continuing our relationship with you for years to come.

January 09, 2020

Kelly and Justin are absolutely AMAZING. Their customer service was the absolute best, they were attentive to all of my needs and went above and beyond to help us. All of the staff were very nice, respectf More

by ericatilmon
Recommend Dealer
Yes
Employees Worked With
Justin Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Shykes
Jan 13, 2020 -

Acura of Peoria responded

Dear ericatilmon, Thank you for sharing your positive experience. We truly appreciate your business!

January 08, 2020

Another positive experience from initial phone call, the personal greeting, and excellent car care. Thanks to the entire Acura service team, especially Matthew ‘Hos’ Brunson for an awesome day. More

by Sylvia B
Recommend Dealer
Yes
Employees Worked With
Matthew Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Acura of Peoria responded

Dear Pe, Thank you for sharing your positive experience. We truly appreciate your business.

January 07, 2020

“Before I took the vehicle on a test drive, I asked if it had gone through inspection and if there were any issues. I was told it went through inspection and there we no issues. Long story short, I bought th More

by Ktwarren84
Recommend Dealer
No
Employees Worked With
Chaz Spielvogel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Acura of Peoria responded

Dear Ktwarren84, We regret to hear you feel this way. As we discussed on the phone, your vehicle did go through an inspection and the struts were working properly at that time as well as at the time of the test drive. Unfortunately, with the your vehicle being 8 years old with over 138K miles there will be things that go wrong and there will be items that will need to be repaired. We did offer to discount the total by $500 as a good will gesture and you declined. We apologize that the struts started making noise after your purchase, however, all pre-owned vehicles are sold in their as-is condition and at the time of the purchase the struts were working well. By no means were you taken advantage of. If you would like to discuss this further you can reach me at my direct line: 623.523.0843. Thank you, Lexie Cremieux

January 07, 2020

Great service very organized team great service manager a very helpful prices is very good comparing to other dealership complementary wash was accident compare it to the other ship More

by ahmadabood
Recommend Dealer
Yes
Employees Worked With
Dennis Cavanaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Acura of Peoria responded

Dear ahmadabood, Thank you for sharing your positive experience. We truly appreciate your business.

January 02, 2020

Brian Appleton, our Service Advisor was fantastic! He looked out for our interests; was knowledgeable about the product and a true professional. I look forward to my next service experience. More

by RKK
Recommend Dealer
Yes
Employees Worked With
Brian Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Acura of Peoria responded

Dear RKK, Thank you for sharing your positive experience. We look forward to continuing our relationship with you for years to come!

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