Anderson Toyota Lexus

This dealership is racist in my opinion. I came to buy a car but I was paying cash . My civil partner is black and I am white.We have been together many years, I am saying this to show we I came to buy a car but I was paying cash . My civil partner is black and I am white.We have been together many years, I am saying this to show we have been through the buying car process many times. What occurred at this dealership has never ever happened to us ever. When I go to pay for the car, they say they will not accept a debit card. A debit card, a card that takes the money immediately from my bank account? This is not a credit card. This is a debit card. I have never heard of such a thing. After much back and forth they let us put 2500 on my card and so I had to bring the rest cash the next day or a certified check from the bank. People were told this and a car dealership that their debit cards were not accepted. It would be insulted and just walk away, and they would lose many customers. This is why I cannot see that this is a normal or common practice at any dealership. As I stated I have been through this many times and no one has ever asked for such a thing. I feel as though I was being discriminated against because we were a mixed couple. Nobody comes to a car dealership with $7500 cash nowadays everything is digital. I really would find it hard to believe that they would do the same thing to a middle-aged white couple. They said the reason why they needed the cash like that is because they were scammed before and people after they paid with their debit card. They called back and cancelled It this makes no sense once the money comes off of your card, you can’t get it back. I also asked can I come back to next day then and just pay with a debit card after they see that the money came off this day and they said no we’re only allowed to swipe your card one time which sent me through loops to come up with to try to get the cash out immediately . At the end of the day I’m just appalled that this still goes on. More

I recently purchased a Lexus from Lexus of Rockford and the entire experience was outstanding. From start to finish, every person I worked with was professional, detail-oriented, and truly a dream to work the entire experience was outstanding. From start to finish, every person I worked with was professional, detail-oriented, and truly a dream to work with. The process was smooth, transparent, and respectful of my time. I actually came from out of town because of the dealership's strong reputation and I can confidently say they absolutely lived up to it. The level of service and care they put into making sure everything was right made this the best car buying experience I have ever had. If you are considering purchasing a vehicle, I highly recommend this dealership. I will definitely be buying from them again in the future. More

Outstanding support in showing cars and understanding vehicle functionality. Purchase process through and complete. Thank you vehicle functionality. Purchase process through and complete. Thank you More

Gives the best deals and Eloy is fantastic to work with. Does his best to get what you want. Does his best to get what you want. More

Don was very helpful and courteous - couldn’t ask for a better first time dealership experience!!!! better first time dealership experience!!!! More

Alan was great, answered all my questions I was trying to decide between 2 cars. He didn’t try and sway me to the more expensive car just gave me all the information I needed to make a decision I felt comfor decide between 2 cars. He didn’t try and sway me to the more expensive car just gave me all the information I needed to make a decision I felt comfortable with. I am always nervous when buying a new car but he really helped me become calm and for me make the right decision. Thanks for all your patience! More