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Autohaus BMW
St. Louis, MO
3,775 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,775 reviews
May 10, 2025
I always receive great service when I visit Autohaus BMW. I usually work with Chris Clem, who is now one of the service managers. This time, I worked with Chris Buie, who rendered great service also. I h I usually work with Chris Clem, who is now one of the service managers. This time, I worked with Chris Buie, who rendered great service also. I have been bringing my vehicle here for service for over 6 years, and I have received great service at each visit. Scheduling the appointment is easy, honest communication is shared, and they do a thorough job of inspecting, diagnosing, and repairing any issues. I never leave wondering what was done to my vehicle or wondering what are the recommendations for future service. I will continue to bring my BMW here for service, as I wouldn't trust anyone else to service my car. I can depend on Autohaus to deliver exceptional customer service - from a simple oil change, to a complicated oil leak. I know they will take care of the issue with efficiency. More
by Toi Johnson
May 09, 2025
Everyone was very nice and helpful. I appreciate the attention to details. 1 1 1 I appreciate the attention to details. 1 1 1 More
by Jrl3405
Employees Worked With
May 09, 2025
In and out very quickly. Brandon and Javier took exceptional care of me and went above and beyond to ensure I was taken care of. Brandon and Javier took exceptional care of me and went above and beyond to ensure I was taken care of. More
by Luke
May 09, 2025
Great service by all personnel, particularly Trey. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. More
by Dick
Employees Worked With
May 08, 2025
All went as expected. Comfortable waiting. Appreciate receiving the car with washed exterior. Will return for tire replacement noted on inspection. Comfortable waiting. Appreciate receiving the car with washed exterior. Will return for tire replacement noted on inspection. More
by dick.lazaroff
Employees Worked With
May 07, 2025
Friendly staff and wonderful customer service. This will be my new go to whenever I need service This will be my new go to whenever I need service More
by Teend_5
Employees Worked With
May 07, 2025
Clean, state of the art. Plenty of inventory and the tech czar was helpful walking through the electronics Plenty of inventory and the tech czar was helpful walking through the electronics More
by DT
May 06, 2025
Great experience! Nick was great who was my sales person. Nice pleasant atmosphere no pressure, welcoming, relaxed. Follow up was great and post buy follow up was gre Nick was great who was my sales person. Nice pleasant atmosphere no pressure, welcoming, relaxed. Follow up was great and post buy follow up was great as well. Everyone from start to finish was pleasant. More
by bhanebrink
Employees Worked With
May 06, 2025
I experienced great customer service from the time I dropped off my vehicle. The staff was honest, friendly and professional. dropped off my vehicle. The staff was honest, friendly and professional. More
by Angela
May 06, 2025
I had an excellent advisor. My concerns were addressed and resolved as well as the maintenance. The work was completed a day earlier than promised. My concerns were addressed and resolved as well as the maintenance. The work was completed a day earlier than promised. More
by glgnz
Employees Worked With
