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Autohaus BMW

St. Louis, MO

4.8
4,145 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,145 reviews

January 07, 2026

Over the last 10 years I have purchased two cars from Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the serv More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review and for being a valued repeat customer! We're pleased to hear about your positive experience with us again. Your continued support means a great deal to us.

January 06, 2026

Very accommodating with my schedule. Thorough in explaining what repairs I needed. Set my expectations well on time frame. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

January 06, 2026

Great buying experience. Bob Dedert along with Steve Zitko, did a great job getting me into my X5. More

by Bob Baker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you trusting Steve and Bob in the sales department with the purchasing of your new X5. We are thrilled that you had a great buying experience . We look forward to working with you again in the future.

January 05, 2026

Joe, Marquis and Steve were great. They were very responsive and very customer service focused. More

by jcowan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Emerson
Jan 05, 2026 -

Autohaus BMW responded

Wow! Thanks for the review. Congratulations on your new vehicle. Thank you for taking the time to write about your experience here at our dealership. It is wonderful to hear that we were able to provide you with excellent experience. We want every experience to be "FIVE STARS"! The team will be thrilled to hear your feedback!

January 05, 2026

Great service, nice dealership, nice loaners. Service and atmosphere make for an easy visit every time More

by Reviewer19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Autohaus BMW responded

Thank for the review and your gracious words! We're delighted to hear that you enjoyed the services hear at Autohaus. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

January 05, 2026

This is the third BMW we've bought from Autohaus, and won't be our last. Jens was very knowledgeable and great to work with, and we appreciate Autohaus' straight-forward, "no pressure" sales approach. Th More

by SRF
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Klaric
Jan 05, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you trusting Jens in the sales department with the purchasing of a new vehicle, and no pressure was obtained. We are thrilled that you are a loyal customer to Autohaus! We look forward to working with you again.

January 03, 2026

I had an oil change. Two days later a light comes on check brake fluid. Not sure why that wasn’t checked during oil change. I drive 45 minutes one way to get my car servi More

by markcollins27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us earn that full trust, please don't hesitate to let us know. We hope to have the opportunity to serve you even better in the future.

January 02, 2026

Autohaus is always efficient, professional and courteous. I always appreciate the care they provide to my vehicle. More

by Matthew MacEwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
Jan 02, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

January 02, 2026

Service advisor was great. They were able to get my BMW serviced timely. Also, I liked that I got a text message video of services performed and concerns for future service. More

by Daphnekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

January 02, 2026

Marquis was very prompt and receptive to our needs. He helped with every step of the way. One star docked due to approx 1000 miles higher than Carfax, on asking told it was used as a loaner. More

by anand.krishnan148
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with Marquis in the sales department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

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