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Autohaus BMW

St. Louis, MO

4.8
3,383 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,383 reviews

January 06, 2022

AMAZING service! They got me in to have my car serviced ( at the last minute), before I drove from St. Louis to Atlanta, by Chris Clem( CSR) and Jason sent me a video of everything to take care of my service More

by ccourt37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service
Jan 11, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

January 05, 2022

Great showroom filled with professional staff. Michael Shiu did an amazing job at helping me pick the right packages and offered me various test drive options. It is the people in the dealership that make More

by Konstantin Rodionov
Recommend Dealer
Yes
Employees Worked With
Michael Shiu
Aug 26, 2022 -

Autohaus BMW responded

Thank you for the 5-star review, Konstantin! We appreciate that.

December 30, 2021

Great service and customer experience. Treated with respect and made to feel valued . From the GM to client advisor to car tutorial specialist. All excellent More

by mbrian70956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 30, 2021

It doesn't get much better than this!Finding the It doesn't get much better than this! Finding the perfect car can sometimes be difficult. Finding a great salesperson can be even more difficult. More

by Mike M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Jan 11, 2022 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Bob, Larry, and Heather are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

December 30, 2021

My first BMW purchase and I was very impressed with the way the sales and finance staff worked with me. Everyone was great to deal with and everything was communicated clearly. Not only do I have a cool ne More

by shivangi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bauer
Jan 11, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 29, 2021

I've always had a great experience, from the sales department to the service department. Every step is explained in full detail. My questions are always answered, and they are readily available when I More

by Toi Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 27, 2021

I have a great relationship with my service consultant, Chris. I also like the customer lounge area, very comfortable and the coffee is hot! More

by Holtzmanj
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 19, 2021

Chris was fantastic from start to finish! Autohaus BMW Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work! More

by Kara E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 16, 2021

My first BMW purchase and I was very impressed with the way the sales and finance staff worked with me. Everyone was great to deal with and everything was communicated clearly. Not only do I have a cool ne More

by wwb_stl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, Larry Handel
Dec 17, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 14, 2021

Friendly. Fills always welcome. Good service. Service advisors know what to do. Inside the dealership very nice clean fresh coffee More

by yuriy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, David Prost
Dec 17, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

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