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BMW of Catonsville
Catonsville, MD
2,254 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,254 reviews
May 14, 2024
Ron was the BEST! He made our buying experience at BMW of Catonsville so seamless and positive! He made our buying experience at BMW of Catonsville so seamless and positive! More
by mtgill21
Employees Worked With
Helpful May 13, 2024
A Friend and I had a positive experience at BMW of Catonsville working with Jae Lim. The dealership was clean, staff was friendly. The buying process was easy from test drive to negotiating price to t Catonsville working with Jae Lim. The dealership was clean, staff was friendly. The buying process was easy from test drive to negotiating price to taking the vehicle home. More
by joshscott508
Employees Worked With
May 11, 2024
Howard was very kind and professional! He made it easy to work with. He took time to explain in detail all aspects of my new car. He made it easy to work with. He took time to explain in detail all aspects of my new car. More
by Joan_amberman
May 11, 2024
Positive buying experience working with Randall Stewart. The process was smooth from scheduling time for a test drive to negotiation to taking the vehicle home. The dealership was clean and staff was friend The process was smooth from scheduling time for a test drive to negotiation to taking the vehicle home. The dealership was clean and staff was friendly. More
by Colin
Employees Worked With
May 10, 2024
Smooth easy transaction. Thank you. Harold was great to work with and I will plan to buy again through him. Thank you. Harold was great to work with and I will plan to buy again through him. More
by zaremski
May 10, 2024
Ben was great! He answered all my questions and concerns. He was very helpful and informative. He answered all my questions and concerns. He was very helpful and informative. More
by ibrahimH
May 10, 2024
It sucks to write this because my service writer (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC (Brittany, and sales manager Jerry) has always been great to me for years now . However It all change last week. I took my X7 for service because AC wasn’t working. I was told it was fix and it wasn’t . Came to take another off day to bring again and this time was told is has a leakage. The part was not in stock so I was given a loaner(X5) took it on Wednesday and the next day which is Thursday. I took the car to work and park the car (I work in the car business also) it was 90 degree outside . By the end of my shift I went to the car and saw a Huge crack on the windshield. However there was NO chip or even a hole to show what the issue was. I told them asap and even got my SERVICE TECH out there. They took a look at the brand new car and said it has a defective windshield. Base of how the crack was Form the top of the hood without no dent or chip on it . I told the service manager . He said I Understand and will let the SERVICE DIRECTOR call you.It is a brand new car . Next day my insurance call me and tell me that BMW service manager put in a claim for a a damaged on windshield. STATING that I told them It was involve one another car? Not only was this a lie but also embarrassing to huge Mileone as a franchise dealership More
by Adunana25
May 05, 2024
The overall buying experience with Howard and finance dept was 5-stars. Unfortunately, after I got my X5 home, the lug nut on one of the rear tires fell out. From a servicing standpoint, this should no dept was 5-stars. Unfortunately, after I got my X5 home, the lug nut on one of the rear tires fell out. From a servicing standpoint, this should not have happened. Hence, I gave 4 out of 5 stars for BMW of Catonsville. More
by lain.bobby
May 03, 2024
I recently bought an X4 from Jae Lim. He was the best salesman I’ve worked with. He made the process extremely easy and quick!! He was very pleasant and did all that he could to assist me He was the best salesman I’ve worked with. He made the process extremely easy and quick!! He was very pleasant and did all that he could to assist me with my purchase. I’m so appreciative to have had him as my salesperson. More
by Arion Chapman
Employees Worked With
