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BMW of Catonsville

Catonsville, MD

Overview
Employees
Reviews
Vehicles
4.9
2,595 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,595 reviews

November 30, 2022

With many thanks and appreciation to Sam today for providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been e More

by JKim
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sonn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Treat, Howard Moon
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Dec 02, 2022 -

BMW of Catonsville responded

Hi, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2022

Definitely took care of us by walking us through the process slowly. Never put pressure on me to buy anything that I didn't want. More

by dcs.stewart333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2022 -

BMW of Catonsville responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2022

Was able to make an appointment very easy and customer service is amazing!!! I love this dealership so much and brittany hill has been my advisor for 4 years and takes care of me every time.And the servic More

by Gencoupe345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Catalan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2022

Prompt responses via text. Stray forward transaction and friendly. The financing process took a little bit long More

by Edxmunoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Moon
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Dec 02, 2022 -

BMW of Catonsville responded

Thank you for your feedback. We are glad to hear our team at BMW of Catonsville was helpful throughout your purchase journey! We apologize the financing process took longer than expected. Feel free to reach out to our General Manager, David Lee, if you would like to discuss. He can be reached at davidlee@mileone.com or 410-818-3356. Thank you again!

November 20, 2022

Treated fairly. Flexible and honest. Knowledgeable about their cars. Very efficient purchase and delivery process. More

by syueng1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol D’Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lippincott
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Nov 23, 2022 -

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 19, 2022

Howard Moon and Mark were great! We were able to customize our vehicle and Howard communicated status of our vehicle build at every step. More

by Rzara00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Moon
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Nov 23, 2022 -

BMW of Catonsville responded

HI, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2022

Mike, Neil, and team are awesome. Very professional and honest. My car looks great! Thank you again so much. More

by Patty S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

BMW of Catonsville responded

Hi Patty, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2022

Attentive service and flexible. Worked with my busy schedule (and baby). Answered questions with no hesitation. More

by Dhong115
Recommend Dealer
Yes
Employees Worked With
Andrew Lippincott, Howard Moon
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Nov 23, 2022 -

BMW of Catonsville responded

Hi Dhong, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

November 18, 2022

My experience from BMW of Catonsville is amazing! ! Jae lim, The salesman explained it so well and kindly that I was able to buy a car and felt comfortable. Thank you Jae!! We will see you next!!! More

by Jasmine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

BMW of Catonsville responded

Hi Jasmine, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 18, 2022

Love this dealership! I brought X7 for my wife’s gift. Jae has helped me with reasonable price. Jae Lim is very professional, courteous, honest and knowledgeable. He is li More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

BMW of Catonsville responded

Hi Peter, Congratulations on your new vehicle! thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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