BMW of Catonsville

We had a great experience ordering our X7 with Jae! He was always available if we had questions and made the process easy. We are thrilled with our purchase. He was always available if we had questions and made the process easy. We are thrilled with our purchase. More

Great buying experience with Ron Ventura at BMW of Cantonsville. Ron was awesome in every step of the way! He was very helpful in explaining the process, and during the wait time he kept me informed Cantonsville. Ron was awesome in every step of the way! He was very helpful in explaining the process, and during the wait time he kept me informed regularly. Mot importantly I got everything I wanted in my new vehicle. Mark Sonn in finance was very helpful as well. Thanks! More

My situation had been so very disappointing. My car was there July 15,2022. There is an issue with the turbo. I was told it was bad enough to be fixed under the sulev warranty, however it stoppi My car was there July 15,2022. There is an issue with the turbo. I was told it was bad enough to be fixed under the sulev warranty, however it stopping running 2 days later and on July 20 I was told the engine needed to be replaced. After paying $225 for a diagnostic , 5 days later it another major issue. Not 5 month just 5 days later. I was told if it stopped running or failed emission then bring it back to be fixed. I have emailed and talked to several people and not one of them will answer the question " How does my car have a major engine issue 5 days after having a diagnostic?" Supposedly there is metal in the oil pan. The turbo issue most likely put a strain on engine. More

I had a great car buying experience and I couldn't have asked for better service than what I got from Benn Edwards at BMW of Catonsville. He was knowledgeable, very transparent, kept great communication, ( asked for better service than what I got from Benn Edwards at BMW of Catonsville. He was knowledgeable, very transparent, kept great communication, (via email, call, text) and did not come off as a pushy salesman. I pre-ordered the i4 edrive40 in April and received delivery at the end of July. He provided information about the incentives and progress of the build when new data was available which I greatly appreciated. I asked if he could do the ceramic coating before I came to pick up the vehicle and he was able to take care of that. Overall, the whole process was pleasant and stress-free... not to mention, I freaking love my new car! Benn, if you're reading this... Cheers mate! More

HOWARD MOON IS VERY FRIENDLY AND PROFESSIONAL. Great individual. gets straight to the point and doesn1t beat around the bush, Great individual. gets straight to the point and doesn1t beat around the bush, More

Errol has been extremely professional and patient with me during the purchasing and delivery process. He was always available and responded promptly to updates. I look forward to dealing with him again in th during the purchasing and delivery process. He was always available and responded promptly to updates. I look forward to dealing with him again in the future More

It was most pleasant experience to purchase our first BMW car, and we would like to keep purchasing from Howard Moon. We already recommended our several friends and highly recommend purchasing your car with car, and we would like to keep purchasing from Howard Moon. We already recommended our several friends and highly recommend purchasing your car with him. He helped us to make a perfect/wise decision by asking our needs and lifestyle. We are so glad to meet Howard and Sam who were super helpful to do our financing process too. More

My husband and I contacted this dealership to inquire about one of their used cars and Harold Blackwell was the dealer taking care of us, before we pulled up he had the Range Rover sitting out front read about one of their used cars and Harold Blackwell was the dealer taking care of us, before we pulled up he had the Range Rover sitting out front ready to go. He is extremely friendly and easy to work with, their cars are in excellent condition and the management worked with us to get in our new car! Harold did an excellent job making us feel comfortable and both parties walked away with a win. I’d highly recommend Harold and BMW Cantonsville if you see something on their lot! More

Howard was very helpful in explaining the process and worked with us to be sure that we were happy with the final outcome for the vehicle that we purchased. I was very happy as this was my first BMW and worked with us to be sure that we were happy with the final outcome for the vehicle that we purchased. I was very happy as this was my first BMW and I am excited to join the BMW family! More

They were great to work with and will make sure that if you buy a vehicle that you’re not comfortable, they will work to put you in another vehicle. you buy a vehicle that you’re not comfortable, they will work to put you in another vehicle. More