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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.7
1,875 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 1,875 reviews

April 30, 2024

I have been very pleased with my service experiences. The valet option is very convenient, and I think it’s fantastic that I get a video inspection of my car on the lift. Best of all, I have had no char More

by NanaJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

BMW of Darien responded

We're delighted to know you've had positive service experiences at BMW of Darien. It's great that our valet option and video inspection have added convenience for you! We appreciate your feedback and are here for any of your future needs!

Helpful
April 30, 2024

Sebastian and Anderson were terrific. Attention to detail and their warm personalities while keeping me first were always there first. I made two good friends. I was referred by Miche More

by Tonyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

BMW of Darien responded

Tony, we're delighted to know that Sebastian and Anderson provided you with top-notch service at BMW of Darien. We appreciate your kind words and the referral from Michelle! Enjoy your new ride!

Helpful
April 26, 2024

Super fast, great communication, send me a video link of the work being done to the car. Finished the job in half the time scheduled More

by edwardalexallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

BMW of Darien responded

We're glad to know that you appreciated our efficient service and communication at BMW of Darien. It's great to see your positive feedback about the video update too! Thanks for choosing us, we look forward to serving you again in the future.

Helpful
April 25, 2024

The Dealership is fantastic and all the Departments are customer service oriented!! I highly recommend BMW of Darien.. More

by Cowboys Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

BMW of Darien responded

It's great to hear you've had a fantastic experience across all departments at BMW of Darien! We appreciate your recommendation and look forward to seeing you next time. Safe travels!

Helpful
April 23, 2024

Jamie is our service liaison and he is most helpful in explaining issues and is great in communicating. More

by Bgazzini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

BMW of Darien responded

We're glad to know that Jamie has been helpful and communicative during your visits at BMW of Darien. We appreciate the positive feedback, thank you!

Helpful
April 22, 2024

Easy quick professional service department Very good experience. Jamie was great to work with. I More

by corinneshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

BMW of Darien responded

We are glad to hear that Jamie was great to work with. Thanks for choosing BMW of Darien!

Helpful
April 19, 2024

Took our BMW to get serviced here and it was wonderful! Everyone was so kind, accommodating, and communicative. Service was a breeze and the free shuttle service was such a nice perk. Thanks Luigi! More

by megan.hannan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

BMW of Darien responded

Megan, we're delighted to know you had a wonderful experience at BMW of Darien! It's great that Luigi and the team could make your service visit smooth. Thanks for choosing us!

Helpful
April 18, 2024

I visited BMW to deal with a seat adjustment as a walk-in and Jaime offered to help and unsolicited also offered to help me understand the features of my new BMW which naturally enhances my overall experienc More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

BMW of Darien responded

Peter, we're glad to know that Jaime was able to assist you with your seat adjustment and help enhance your understanding of the features in your new BMW. We strive for this level of service at BMW of Darien. Thanks for sharing!

Helpful
April 17, 2024

I’m on my fifth BMW, almost always serviced at BMW of Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always hap More

by Priscilla Toumey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

BMW of Darien responded

Priscilla, it's great to know that you've had such positive experiences with our service staff at BMW of Darien. We're here to make sure your car is in top shape and all your questions are answered. Thanks for trusting us with your fifth BMW!

Helpful
April 17, 2024

Keith is a very thoughtful service tech. He thinks ahead for what is best for customer. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

BMW of Darien responded

Dan, thank you for sharing a great review of Keith and the team! We appreciate your business and we hope to see you again at BMW of Darien. Drive safely!

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