BMW of San Luis Obispo

Excellent customer service and friendly. JT helped me out and got me into a brand new car day of. JT helped me out and got me into a brand new car day of. More

Roger was great and took care of all of my little programming issues. He was able to connect me with the technician that I needed. programming issues. He was able to connect me with the technician that I needed. More

I just had my car serviced at BMW of San Luis Obispo, and I have to say, the experience was top-notch from beginning to end! Karina was professional and courteous, keeping me updated on the progress of my ca I have to say, the experience was top-notch from beginning to end! Karina was professional and courteous, keeping me updated on the progress of my car throughout. The commitment to customer satisfaction was evident, and I felt truly valued as a customer. I can confidently give BMW of SLO and Karina a 5-star rating for their excellent service department! More

Everyone was very professional and kind. Diamond kept me posted on how things were going. I really appreciated his attention to every detail. Diamond kept me posted on how things were going. I really appreciated his attention to every detail. More

Has been super friendly and helped me take care of my 370z that has been acting up recently. Although typical dealerships do not have the best rep, and I cannot really speak on any other employees at the 370z that has been acting up recently. Although typical dealerships do not have the best rep, and I cannot really speak on any other employees at the place, Roger is a really down to earth, understanding person, who works to help his customers. More

We purchased a vehicle from BMW of San Luis Obispo on January 20, 2023. Shortly after the purchase, we contacted the finance manager to request the cancellation of the extended warranty we had bought and January 20, 2023. Shortly after the purchase, we contacted the finance manager to request the cancellation of the extended warranty we had bought and asked for a refund of the associated cost . We also sent a certified letter to them. On March 10, Kirk Tumbaga confirmed receipt of the letter. We believed the matter was resolved. However, last week, upon requesting a payoff amount from BMW Financial, we discovered it had not been addressed. We contacted the dealership and spoke to Mr. Kirk about the issue. he assured us she would investigate and call us back within two hours. Unfortunately, we never received the promised call, and despite numerous attempts, we have been unable to reach anyone at the dealership by phone or email. More

Roger explains what they are going do, how it is progressing and any follow up required - in a professional, courteous and well-informed manner. Having dealt with numerous service entities over the progressing and any follow up required - in a professional, courteous and well-informed manner. Having dealt with numerous service entities over the years, I feel very comfortable giving Roger and his team 5 stars. More

Kevin and the whole BMW team went above and beyond getting me in the car I wanted they were quick and smooth experience I can’t wait to buy my next car from them best car experience ever thank you Kev getting me in the car I wanted they were quick and smooth experience I can’t wait to buy my next car from them best car experience ever thank you Kevin and the BMW team! You guys rock!!! More

Definitely a 5 star! Roger is very respectful and polite. He listened to every concern and question, and we felt very taken care of! Roger is very respectful and polite. He listened to every concern and question, and we felt very taken care of! More

I am highly satisfied with the whole team at Coast Way BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the servic BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the service top quality. Especially the sales team and sales representative "JT" Jeffrey Thompson. A motivated and enthusiastic sales professional. More