BMW of Silver Spring

Ms. Jackson made my visit seamless and hassle-free. She made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! More

Dave Strassman has been my client advisor for a decade now, and I trust him with some of the most important decisions I've ever made about my car. He is knowledgeable and really looks out for me. As I was now, and I trust him with some of the most important decisions I've ever made about my car. He is knowledgeable and really looks out for me. As I was considering my lease buyout he carefully walked me through the options and steered me in the right direction. When it came to purchase day, Gen Awanohara did a fantastic job. Gen provided me all the information I needed to make warranty decisions ahead of time, allowing me the chance to run numbers and think through my decisions. When it came to do the paperwork he was organized, on top of things, and efficient. He also steered me in the right direction for the warranty based on my driving habits and what made the most sense for my situation. I highly recommend them both! More

Eric did a great job advising throughout the sales process. It started with him being very knowledgeable about the i3 I was interested in. But he also paid attention to detail after the purchase when process. It started with him being very knowledgeable about the i3 I was interested in. But he also paid attention to detail after the purchase when I had to return for follow-on service. He is a true professional who also knows a thing or two about soccer :-). More

Miguel Menedez was the best car sales person I have ever worked with. He actually new all the features of the cars I was considering. He worked very hard, in this challenging world or car buying to get me worked with. He actually new all the features of the cars I was considering. He worked very hard, in this challenging world or car buying to get me exactly what I wanted. Gen Awanohara a true pleasure to work with. He was patient, efficient, fair and incredibly knowledgeable. A true example of the best in customer service!! Highly recommend both of these fine men and BMW of Silver Spring! More

Ron Askew and Gen Awanohara were a huge help. They made my buying experience fast while also keeping me informed and getting me a great deal on my M240i. They made my buying experience fast while also keeping me informed and getting me a great deal on my M240i. More

Eric Lovo is the most amazing sales person. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. More

I had the pleasure of working with Karen during my recent visit to BMW Silver Spring, and I must say that her exceptional service truly exceeded my expectations. From the moment I stepped into the dea recent visit to BMW Silver Spring, and I must say that her exceptional service truly exceeded my expectations. From the moment I stepped into the dealership, Karen's attentive nature stood out, making me feel like a valued customer right from the start. She patiently answered all my questions and addressed any concerns that I had. What truly set Karen apart was her genuine kindness and caring nature. She understood the significance of such a significant purchase and made sure to create a comfortable and relaxed atmosphere throughout the entire experience. Her warm demeanor made me feel valued and reassured. She also went above and beyond by following up with me before, during, and after the purchase to ensure that I was adjusting well to my new car. Her thoughtfulness and dedication to customer satisfaction truly made a lasting impression on me and my husband. More

Gen was very friendly and informative. He was very patient and answered all my questions. He was very patient and answered all my questions. More

David was great to work with. He kept me informed and answered all my questions. He kept me informed and answered all my questions. More

Great costumer service ! Made me feel welcome and comfortable throughout the whole process. Thank you! Made me feel welcome and comfortable throughout the whole process. Thank you! More