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BMW of Westlake
Westlake, OH
4,623 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,623 reviews
Verified Customer
December 08, 2023
Andrew was very helpful and accommodating! Andrew even grabbed my daughter's swimming bag out of the trunk for me! Andrew even grabbed my daughter's swimming bag out of the trunk for me! More
by mehart86
December 08, 2023
Brittany was very diligent in taking care of our issue. Very smooth transition to drop the car off, and loaner was ready and warmed up by the front waiting for me. Brittany was able to expedite the parts i Very smooth transition to drop the car off, and loaner was ready and warmed up by the front waiting for me. Brittany was able to expedite the parts in order to expedite service on our vehicle. Thanks Brittany More
by menaboules
Employees Worked With
December 07, 2023
Great service. Easy to work with Easy ordering process. Easy pick up process. Nice review of the cars features Easy to work with Easy ordering process. Easy pick up process. Nice review of the cars features More
by levo6464
Employees Worked With
December 07, 2023
Very helpful, very informative I plan to renew my lease. They made my experience easy. They were also honest. My sales person was Dirk, and I could not be more pleased They made my experience easy. They were also honest. My sales person was Dirk, and I could not be more pleased More
by BERNAN6449
December 07, 2023
Very good They work really hard with me and the let me test drive couple cars test drive couple cars More
by MSMFRANGIAS
December 06, 2023
Every step of the process was smooth, fast, and fair. The team was mindful of my time and investment. I was in and out in 20 minutes and received the best price compared to my shopping elsewhere. It i The team was mindful of my time and investment. I was in and out in 20 minutes and received the best price compared to my shopping elsewhere. It is a long drive for me, but I will do it again. Nez was excellent to work with. More
by JJK
December 06, 2023
Easy to work with, professional, knowledgeable and helpful . Made new order process easy and understandable. Promptly answered all questions and concerns. helpful . Made new order process easy and understandable. Promptly answered all questions and concerns. More
by rjb7
December 06, 2023
Great service. Easy to work with Easy ordering process. Easy pick up process. Nice review of the cars features Easy to work with Easy ordering process. Easy pick up process. Nice review of the cars features More
by Joe
December 06, 2023
Britney was very cold, rude and dismissed any questions I had Based on this visit I would never recommend this location to anyone. had Based on this visit I would never recommend this location to anyone. More
by laura6277
