BMW of Westlake

I had a wonderful experience at this BMW dealership. They did fast work and the wait was comfortable. They did fast work and the wait was comfortable. More

We are new to the area - needed service in a pinch during holidays. Our x5 went 'dead' day before Christmas Eve. Thank you for talking us thru potential issues and queezing us in for service ! We will be bac holidays. Our x5 went 'dead' day before Christmas Eve. Thank you for talking us thru potential issues and queezing us in for service ! We will be back. More

Staff very helpful, polite and efficient. Always willing to address any questions or concerns. How ever this last visit I noticed that my washer fluid wasn’t capped off because I ran out a da Always willing to address any questions or concerns. How ever this last visit I noticed that my washer fluid wasn’t capped off because I ran out a day and a half later. But that was ok I had some at home. More

Great service- got me in quick for an oil change. Very easy to schedule online as well Very easy to schedule online as well More

Brittaney Quick and Nate Lieb are always professional, personable and ready to accommodate the services needed. personable and ready to accommodate the services needed. More

Checked everything, was very thorough! Made sure evening was working properly. Thank you! Great job. Made sure evening was working properly. Thank you! Great job. More

Jerry Mancini was excellent to work with. He was very attentive, discussed options, and was very patient and pleasant throughout the buying experience. The dealership made negotiations a bree He was very attentive, discussed options, and was very patient and pleasant throughout the buying experience. The dealership made negotiations a breeze and the financing went through without a flaw. We are happy with the overall buying experience and would definitely come back for a future purchase. More

Great experience with BMW Westlake. Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure More

My impression of this dealership is that it is first-rate in every way. I have never enjoyed visiting a dealership more, and look forward to many years of a wonderful automotive relationship. Ken Delk and in every way. I have never enjoyed visiting a dealership more, and look forward to many years of a wonderful automotive relationship. Ken Delk and Mike Delczeg are truly exceptional. Ken is knowledgeable about his cars, but not pushy. He answers questions readily but knows when to let the product he is demonstrating speak for itself! He listened to what I requested (the X3 and X5) and then, after driving both, asked me which one I preferred. Then he showed two choices and colors and even took pictures to send to my daughter and Son-in-Law to look at. They liked both, but I preferred the Dark Graphite Metallic. Ken was also flexible with financing arrangements and helped with the new Vanity Plate which saved me a lot of time and trouble. It is an honor and a privilege to work with him. His ability as a salesman matches or exceedes the quality of the BMW vehicles that he presents. Mike Delczeg knows the many details of the vehicle like the back of his hand. He has the patience of Job explaining the wonderful features in the vehicle. He also offered to come to my house to help me connect the garage door opener, if I need it. This is a wonderful courtesy not always offered at every dealership. In my opinion, Mike is a qualified partner to work with Ken. Once again, acquiring my first BMW was a wonderful experience. I am certain that I will not find a better BMW dealership in the world! More

Love that they send you a video of the inspection of your car with recommendations. Went in for an oil change was in and out in about 20 minutes. car with recommendations. Went in for an oil change was in and out in about 20 minutes. More