Back

BMW of Westlake

Westlake, OH

4.8
4,545 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Contact Dealership

24690 Sperry Dr

Westlake, OH

44145

Directions

By Type

Showing 4,545 reviews

July 27, 2022

They are very professional and customer service oriented. they do not try to get you to have work done on your car unless it is really necessary. More

by J.LIESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Jul 27, 2022 -

BMW of Westlake responded

We appreciate the positive feedback!

July 27, 2022

Ken was super nice and helpful. He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! More

by Laura216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

BMW of Westlake responded

Thanks for the great review about Ken, Dirk and BMW of Westlake!

July 26, 2022

There are three household in my extended family and we have all been purchasing vehicles from this dealership ever since they opened. Their service department is by far the best I’ve ever worked with. More

by GMARZAVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jul 26, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney, Jim and BMW of Westlake! We appreciate your loyalty!

July 26, 2022

Kept their word on the vehicle being done was nice and clean when I picked it up great experience More

by ALLENBERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
Jul 26, 2022 -

BMW of Westlake responded

Thank you for the positive feedback!

July 26, 2022

Brittany is Pleasant and informative able to answer all my questions I love my visits to BMW Westlake More

by DENNYLOU303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

July 25, 2022

Best experience in my life very nice and very helpful and very honest John helped us a lot and sold us an amazing car! More

by Mariabekheet2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

July 20, 2022

Dealership kept me informed during the entire service process. Outstanding communications, it's nice to be kept informed. More

by DENNIS.OWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jul 20, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

July 19, 2022

Had my vehicle towed in and Nazar was able to get me in touch with service and in return my car repaired. I enjoy working with Nazar and the service department. More

by TNETKOWICZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Jul 19, 2022 -

BMW of Westlake responded

Thanks for the great review about the team at BMW of Westlake!

July 18, 2022

They stand behind every product they sell 100%. They hide nothing. If they say they will do something they do it. Sales staff if some of the most knowledgeable I have ever dealt with. The service s More

by ANTNY052
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
Jul 18, 2022 -

BMW of Westlake responded

We truly appreciate this amazing review! Thank you for the recommendation and your loyalty!

July 17, 2022

With high inflation the dealership was able to offer us a great deal on a great new car! From the GM, to our salesman to the finance director. More

by dkane22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2022 -

BMW of Westlake responded

Thanks for the amazing review!

...
145
...