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BMW of Westlake
Westlake, OH
4,572 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,572 reviews
Verified Customer
August 22, 2022
Love the new car. Everyone helpfull. Process quick and smooth. What’s not to like. Everyone helpfull. Process quick and smooth. What’s not to like. More
by Ray Z
August 21, 2022
Great customer service and everything was done in a timely manner! When the car was done, they dropped it off to me at work! Thank you! timely manner! When the car was done, they dropped it off to me at work! Thank you! More
by CL
August 21, 2022
Nez was professional and the transaction was handled efficiently. He was knowledgeable when I ordered my vehicle and he asked about several options I was unaware of. efficiently. He was knowledgeable when I ordered my vehicle and he asked about several options I was unaware of. More
by LAWRENCEJI
August 21, 2022
This dealership was the best dealer to work with! I traveled from Virginia to Ohio and with them knowing that they put 4 new tires on the car for me! Highly recommend! I traveled from Virginia to Ohio and with them knowing that they put 4 new tires on the car for me! Highly recommend! More
by Tyler B
August 20, 2022
Brittany is ALWAYS reliably excellent. She is knowledgeable and friendly. She makes every client feel significant. She is knowledgeable and friendly. She makes every client feel significant. More
by RESULTS0
Employees Worked With
August 18, 2022
Travelling through the area and had a tire emergency, had to get a tow in and trust that the dealership could take care of me when they opened on Monday. Thankfully, 8am Cory contacted me and kept me update to get a tow in and trust that the dealership could take care of me when they opened on Monday. Thankfully, 8am Cory contacted me and kept me updated throughout the process. Thank you to Cory and everyone in Parts and Service that took care of me dropping in unannounced and getting me on my way back home as expeditiously as possible. More
by MJM
Employees Worked With
August 17, 2022
Jerry was great. I would do business with him again. He was friendly, approachable, and answered all of my questions with knowledge and professionally. I would do business with him again. He was friendly, approachable, and answered all of my questions with knowledge and professionally. More
by FOERTCH
August 16, 2022
Keep getting voice mail which is not convient for scheduling. Please have someone available to answer phones to schedule service besides operator scheduling. Please have someone available to answer phones to schedule service besides operator More
by gbrittongeology
Employees Worked With
August 16, 2022
Brittney was very friendly and helpful. She helped with a rebate outlining separately in an email. She helped with a rebate outlining separately in an email. More
by Meglandry
Employees Worked With
