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BMW of Westlake
Westlake, OH
4,597 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,597 reviews
November 01, 2021
Again Jim , Britney and John , there names mentioned in that order for seniority that’s all , are awesome people . A great bmw hub there . Would’ve changed the car if not for them . that order for seniority that’s all , are awesome people . A great bmw hub there . Would’ve changed the car if not for them . More
by CAESAR67
Verified Customer
October 30, 2021
Could not have asked for a better experience! Everyone we worked with was super helpful and knowledgeable. Jared was awesome to work with and Dirk really took his time to show me all the features of the X7 worked with was super helpful and knowledgeable. Jared was awesome to work with and Dirk really took his time to show me all the features of the X7. More
by Mkf019
October 29, 2021
Experience was good. It was so fine to have my car repaired at the dealership. repaired at the dealership. More
by HDILLON0
October 29, 2021
Fabulous experience. Cory and Nate were wonderful. They finished ahead of their promise and were very accommodating. finished ahead of their promise and were very accommodating. More
by ginanicolapq
October 28, 2021
Easy access, scheduling, and quick service. Service center had coffee and wifi for convenience and working. center had coffee and wifi for convenience and working. More
by gene.oberst
Employees Worked With
October 26, 2021
Amazing service & dedication to their customers! Brittaney Q.is a force! This young lady makes things happen. Integrity is everything, thank you for all that you do. customers! Brittaney Q.is a force! This young lady makes things happen. Integrity is everything, thank you for all that you do. More
by GGORSUCH9823
Employees Worked With
October 26, 2021
My sales rep Robert did an amazing job putting the steel together. It could not have gone smoother and I really appreciate the dealership. These are trustworthy guys that are very generous on your trade and together. It could not have gone smoother and I really appreciate the dealership. These are trustworthy guys that are very generous on your trade and have a great prices on their vehicles. I just bought a Bentley from them and it is absolutely amazing. I did not even drive it. I had it shipped. I’m telling you this is a trustworthy dealership. Call Robert he’s awesome More
by VINCE26
Employees Worked With
Other Employees :
Steve David, Rob Nazarczuk
October 26, 2021
Just leased a 2022 X3 from BMW of Westlake. We worked exclusively with Jerry Mancini in the sales dept. Jerry is a great guy who answered all of our questions and presented us with several buying/lease exclusively with Jerry Mancini in the sales dept. Jerry is a great guy who answered all of our questions and presented us with several buying/lease options. With the information and car options that were presented by Jerry we were able to make a decision that felt very informed and that we were happy with in the end. We highly recommend Jerry at BMW of Westlake if you are looking for a new (or used) vehicle. The X3 btw...just amazing and also highly recommended! More
by Eric530i
