Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Westlake

Westlake, OH

Overview
Employees
Reviews
Vehicles
4.8
4,554 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Contact Dealership
View Awards

24690 Sperry Dr

Westlake, OH

44145

Directions

By Type

Showing 4,554 reviews

September 30, 2021

Excellent rapport with customer. Concise explanation of service provided. Very personable and knowledgeable. Great follow up. More

by S1freemen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Report | Print
Sep 30, 2021 -

BMW of Westlake responded

Thank you for the great review about Jim and BMW of Westlake!

September 30, 2021

Awesome experience, my service writer Brittany not only took care of my recall issue, but also did scheduled maintenance a little early so I wouldn’t have to come back again in 2 weeks! More

by VERYMERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

BMW of Westlake responded

Thanks for the fantastic review about Brittaney and BMW of Westlake!

September 29, 2021

Great service at this dealership! Friendly and treated with respect. Did overall ck up and put air in my tires which were low...A+ More

by EYURCIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Report | Print
Sep 29, 2021 -

BMW of Westlake responded

Thanks for the stellar review!

September 29, 2021

The service person Jim was fantastic . He explained everything throughly and kept me Infor. Done quicker than advised More

by MMFH456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Report | Print
Sep 29, 2021 -

BMW of Westlake responded

Thanks for the great review about Jim and BMW of Westlake!

September 29, 2021

Super accommodating! Even though they were fully booked for several days, They were able to fit me in when I had an issue with my cooling system on a cross-country road trip. Many of the techs are true en More

by bmwkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Report | Print
Sep 29, 2021 -

BMW of Westlake responded

Thanks for the fantastic review about Jim and the BMW of Westlake service department!

September 28, 2021

Big thanks for putting on a new tire. I’m so happy that it was in stock and that you were able to schedule it so quickly. More

by KEVIN.BAYLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Report | Print
Sep 28, 2021 -

BMW of Westlake responded

Thanks for the great review about the service team at BMW of Westlake!

September 28, 2021

Issue with paint peeling on interior fan control button and internal temperature lights going dim was resolved. Thank you very much. More

by Lee457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb, Carl Whelpley
Report | Print
Sep 28, 2021 -

BMW of Westlake responded

Thanks for the positive feedback about BMW of Westlake!

September 28, 2021

The car was as listed in great shape! And I was in and out fast! More

by HAWKMANRECORDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kasmer, Steve David
Report | Print
Sep 28, 2021 -

BMW of Westlake responded

Thanks for the fantastic review!

September 26, 2021

Everyone was very attentive professional an knowledgeable. Even attentive to my mom. Thanks, will refer. More

by JOANNEBURPO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
Report | Print
Sep 26, 2021 -

BMW of Westlake responded

Thank you for the positive review!

September 25, 2021

Great service I purchased a a new car and received in 4 weeks it is awesome. More

by SGILL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kasmer, Rob Nazarczuk
Report | Print
Sep 25, 2021 -

BMW of Westlake responded

Thank you for the awesome review about the team!

1
...
186
187
188
...
456