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BMW of Westlake

Westlake, OH

4.8
4,595 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,595 reviews

October 16, 2021

Jim is great, he is attentive and exactly the customer service I expect from BMW. More

by durb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Oct 16, 2021 -

BMW of Westlake responded

Thanks for the great review about Jim and BMW of Westlake!

October 15, 2021

Excellent experience from start to finish. Process was easy and very professional. Would recommend them to anyone More

by DAVEMARTIN10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
Oct 15, 2021 -

BMW of Westlake responded

Thank you for taking the time to let us know about your great experience!

October 15, 2021

Britney is awesome, excellent follow through and personality. We have 3 BMW’s and she is our go to person. More

by SEAN.MILLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

BMW of Westlake responded

We appreciate your positive feedback about Brittaney and BMW of Westlake!

October 15, 2021

Good service. I don’t want to write 15 words. still needed to write more More

by ASNEMETH01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

BMW of Westlake responded

Thanks for the positive review!

October 15, 2021

Excellent service Always fun to visit the dealership. Professional staff and easy access for great service More

by MERIKEANE
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

BMW of Westlake responded

Thanks for letting us know about your positive experience!

October 15, 2021

Great service with quick turn-around time. Car was washed when it was done! Waiting room was perfect to do work while I waited. More

by dkbain4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

BMW of Westlake responded

Thanks for the amazing review about your experience at BMW of Westlake!

October 14, 2021

The service is here is superb the atmosphere is very welcoming and the entire team are knowledgeable. More

by A.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

BMW of Westlake responded

Thank you for this amazing review!

October 14, 2021

All work was completed as promised while I waited. Brittany kept me informed of the progress. More

by DHEADINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

BMW of Westlake responded

Thank you for taking the time to write this great review about Brittaney and BMW of Westlake!

October 14, 2021

I honestly was getting ready to purchase a Range Rover after my lease expired in October on my X5. I ran into Nez while getting my M5 serviced and I asked him to show me what he had on the lot. I was sup More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

BMW of Westlake responded

Thanks for the awesome review about the team and BMW of Westlake! Enjoy your new X5 M!

October 13, 2021

Everyone is always pleasant and helpful. Work is done in a timely manner and follow up after the service. More

by wjparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 13, 2021 -

BMW of Westlake responded

Thank you for this positive review!

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