
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,610 reviews
Jerry was awesome!!!He was personable and transparent throughout the sale. He was knowledgeable of BMWs and he was aware of the current inventory. I would lease another vehicle from Jerry. throughout the sale. He was knowledgeable of BMWs and he was aware of the current inventory. I would lease another vehicle from Jerry. More
Very professional and went out of his way to make me happy. It was raining when I came in to choose between two cars and Nez had both cars sitting side by side in the back showroom so I wouldn’t get wet happy. It was raining when I came in to choose between two cars and Nez had both cars sitting side by side in the back showroom so I wouldn’t get wet. He was great to work with and I would definitely go back to him in the future for another vehicle More
Great customer service, extremely efficient and professional!! The valet service was awesome! Great communication. Christian was always available when I needed to ask him questions. Great team! professional!! The valet service was awesome! Great communication. Christian was always available when I needed to ask him questions. Great team! More
Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is my 3rd car from them. More
Experience could not have been better Travis was enthusiastic, affable, helpful and thoughtful from the time I initially communicated with him about the Audi I purchased. He promptly repli Travis was enthusiastic, affable, helpful and thoughtful from the time I initially communicated with him about the Audi I purchased. He promptly replied to my email and text messages, which has been an uncommon experience for me in the past decade of purchasing cars (n=4) of various makes and from various dealerships. Moreover, he followed up the day I drove the car home (200 miles) to be sure all went well. This could not have been a better experience. I would purchase another car from him and the dealership in the blink of an eye. More
I bought my first BMW last week. Great dealership committed to customer service. The sales (Jerry) and management team (Adam and Jared) were very friendly...and reasonable. I highly recommend this d committed to customer service. The sales (Jerry) and management team (Adam and Jared) were very friendly...and reasonable. I highly recommend this dealership. More
Very satisfied Once again, Cassie and her team provided excellent service. We travelled from out of state to bring our X5 here for service based upon past experience Once again, Cassie and her team provided excellent service. We travelled from out of state to bring our X5 here for service based upon past experiences. More
Excellent experience Kelly did an outstanding job and this was smooth process from beginning to end. Entire team in dealership is very professional and customer oriented. Kelly did an outstanding job and this was smooth process from beginning to end. Entire team in dealership is very professional and customer oriented. My experience purchasing new vehicle was very positive and I would definitely recommend BMW Westlake for future services. Thank you for making me feel comfortable throughout the process. More
Purchased New 2020 BMW X6 Kelly Cavanaugh did a great job of bringing in a great deal for us and was always available when called. The dealership was professional, courteous a Kelly Cavanaugh did a great job of bringing in a great deal for us and was always available when called. The dealership was professional, courteous and responsive. More