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BMW of Westlake

Westlake, OH

4.8
4,611 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,611 reviews

February 20, 2020

Excellent Services Excellent Service! John was very professional, helpful and attentive. He worked with as we went through the process of purchasing a new car and buyi More

by abigail.marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Robert Strecker from west lake is the best guy i been in cleveland bmw, akron bmw and classic bmw no one even call you back More

by ANDRIY2008
Recommend Dealer
Yes
Employees Worked With
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
February 15, 2020

Quick Service I needed a quick oil change prior to an out of town trip and these guys were able to get it done. Met my need. More

by TRASH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus
February 13, 2020

Good service Each time, I have came to the Middleburg Heights BMW center. I have been well respected from the staff. The BMW customer center is always clean and t More

by E_NADINE1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
February 12, 2020

Great experience First BMW purchase. Westlake BMW made it a great experience at every step. Entire team was professional, knowledgeable and friendly. Looking forward t More

by PH
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Always a great experience! From the moment you arrive you are treated to a great customer experience by a team that goes out of their way to make sure you are satisfied. More

by MATTMRAK121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Conner, Christian Gufreda
February 04, 2020

Excellent service and follow through with my dream car purchase. I will not hesitate to deal with this shop and Rob again. He was extremely knowledge about the GTRs and made himself available to answer an More

by LEYTON2337
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve David, Rob Nazarczuk
January 31, 2020

Again Very Happy Today It's been over ten years and my 4th (maybe 5th) car here. As alway excellent service and great experience . Couldn't be happier. Special thanks to Joh More

by xiaobi99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2020

Quick Stop Brought my 2-series in for repair, left with a 340i that evening. Having dealt with a few other BMW dealerships, I can confidently say that BMW of Wes More

by DEVERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
January 30, 2020

Purchased a used BMW X3 Fred Palmer and the entire crew at BMW Westlake give us the Red Carpet treatment every time we walk in the door. Could not be happier- More

by bestrex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Palmer
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