BMW of Westlake

Courteous, helpful, and efficient Very pleased with this dealership. John Redden assisted with my sale and was a pleasure to work with. Financing was a breeze with Mike. Overall everyo Very pleased with this dealership. John Redden assisted with my sale and was a pleasure to work with. Financing was a breeze with Mike. Overall everyone we came in contact with made the car buying process enjoyable and seamless. More

Great Service Was able to get new Leased car early (old one expiring in a few months) with John's help quickly and hassle free. John was a true professional. Was able to get new Leased car early (old one expiring in a few months) with John's help quickly and hassle free. John was a true professional. More

Used car purchase Jerry was very friendly and worked with me to help get to a price I eventually agreed with. I was a bit surprised that there wasn't more "wiggle room" Jerry was very friendly and worked with me to help get to a price I eventually agreed with. I was a bit surprised that there wasn't more "wiggle room" room the price. More

Audi Q7 Travis was very knowledgeable about the vehicle I inquired about and ended up purchasing he was attentive and answered any questions I had. I would de Travis was very knowledgeable about the vehicle I inquired about and ended up purchasing he was attentive and answered any questions I had. I would deal with you in the future. More

Great experience BMW Westlake and John Redden made this transaction very easy and very efficient. From day one John was incredibly responsive yet not pushy. He answere BMW Westlake and John Redden made this transaction very easy and very efficient. From day one John was incredibly responsive yet not pushy. He answered every question I had, and was very professional and pleasant to work with. He and one of their Geniuses even drove the vehicle down to Columbus for an in-person delivery - and with a full tank of gas. I am very pleased with the overall process and the high levels of customer service provided by John and the dealership. More

2019 X5 Great dealership, quick transaction, quality service and delivery Travis Conner was very knowledgeable, helpful, and proactively followed up on eac Great dealership, quick transaction, quality service and delivery Travis Conner was very knowledgeable, helpful, and proactively followed up on each task. This was successfully accomplished even though it was an out of state transaction More

Great customer service OI just picked up my leased X5. It's the 4th BMW I have leased and I've worked with John Caruso and Mike Niedzwiecki on all of them. The team is highl OI just picked up my leased X5. It's the 4th BMW I have leased and I've worked with John Caruso and Mike Niedzwiecki on all of them. The team is highly professional and efficient. More

Good start at dealership after some bad experiences at other BMW dealers, will review again after check up in couple weeks. Cassie was very good at dealership after some bad experiences at other BMW dealers, will review again after check up in couple weeks. Cassie was very good More

I truly enjoyed the experience! My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees w My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees were helpful and gracious. They were more like friends that we hadn't see in years. Sadly, the experience was shortened because we came in later in the day and although the dealership stayed open longer to complete our sale we rushed to help get everyone home. I'm especially grateful for Dirk who was informative and honest. Big thanks to Kelly who was our sales person. We're sorry for making you run back and forth to get answers for our questions. And thanks to John who took us out for our first test drive. More

Top notch experience!! Everyone was a pleasure to work with. Kudos to John Caruso my salesman Kudos to Mike in the business office Kudos to Ian the product genius Thank you for being a fabulous te with. Kudos to John Caruso my salesman Kudos to Mike in the business office Kudos to Ian the product genius Thank you for being a fabulous team! More