BMW of Westlake

Fantastic! John Caruso is the best! Wonderful experience with John and Nate Lieb! John makes the whole process very comfortable. You feel like family. Very trustworthy and professional. Wonderful experience with John and Nate Lieb! John makes the whole process very comfortable. You feel like family. Very trustworthy and professional. Nate - patient,great! More

excellent They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a tim They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a timely manner. Very pleasant to work with. More

New suv purchase This is my second purchase at BMW of westlake. Jerry made the visit and deal well worth it. Will always go there for my next vehicle. This is my second purchase at BMW of westlake. Jerry made the visit and deal well worth it. Will always go there for my next vehicle. More

Lease turn-in Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take somethin Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take something off the lot but they encouraged me to build it the way that I wanted it! So often dealers push what they already own, it was refreshing and appreciated that they were that concerned that I got what I really wanted. Took a little longer to get it but am completely satisfied. Highly recommend. More

New 2018 X1 I recently purchased a new 2018 X1 from Westlake BMW. Jerry Mancini handled the sale and Mike Niedzwiecki the financials. Jerry was very honest, open I recently purchased a new 2018 X1 from Westlake BMW. Jerry Mancini handled the sale and Mike Niedzwiecki the financials. Jerry was very honest, open and transparent through the whole sales process. I truly appreciated the time savings of just having a straight forward conversation on what works and what doesn't. Choosing the car, agreeing on a price and setting up pickup took an hour. I'm very happy with Jerry and the whole experience! The finance part was handled by Mike at pick up, equally as efficient and straightforward...took 30 minutes at most. Thanks Mike! I would definitely recommend Jerry and Mike for your next BMW! Also a great selection at BMW Westlake. More

Outstanding customer service I recently bought a certified vehicle from Jerry Mancini. The transaction was done over a series of long distance phone conversations. Jerry was ver I recently bought a certified vehicle from Jerry Mancini. The transaction was done over a series of long distance phone conversations. Jerry was very trustworthy and accommodating. He understood that my time was limited and went above and beyond to ensure that I spent as little time as possible at the dealership when I traveled to pick up the car. More

Couldn’t be happier I walked into the dealership and was immediately greeted by Jimmy Laumer. Jimmy helped guide me through the car buying process and was very patient du I walked into the dealership and was immediately greeted by Jimmy Laumer. Jimmy helped guide me through the car buying process and was very patient during my decision making process. He was knowledgeable about the product and didn’t try to “sell” me, which I fully appreciated. Upon leaving, every associate I came in contact with was extremely pleasant. I highly recommend BMW Westlake!!! You’ve gained my continued business. More

Friendly service My experience with BMW of Westlake service has been convenient and friendly. Sales representative took time to look through inventory to meet my va My experience with BMW of Westlake service has been convenient and friendly. Sales representative took time to look through inventory to meet my various needs and I found a new lease vehicle. More

Ultimate Buying Experience John Redden was very informative and engaging as we explored our options among the BMW X line-up. Mike Niedzwiecki made the paperwork painless. Before John Redden was very informative and engaging as we explored our options among the BMW X line-up. Mike Niedzwiecki made the paperwork painless. Before driving away, Justin Niedzwiecki provided a thorough tutorial on all the features included on our BMW X3. We quickly discovered that the staff and facility truly reflect the well earned reputation of the ultimate driving machine. More

Welcoming and enjoyable buying experience Our advisor, Jimmy Laumer was very friendly and pleasant in welcoming me and my family to BMW of Westlake. He Is professional, knowledgeable, kind and Our advisor, Jimmy Laumer was very friendly and pleasant in welcoming me and my family to BMW of Westlake. He Is professional, knowledgeable, kind and patient in helping to decide on a vehicle to purchase. It was a very enjoyable car buying experience. Thanks to all at BMW of Westlake. YongHong Zhao, Alex Aponte More