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BMW of Westlake
Westlake, OH
4,601 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,601 reviews
January 09, 2025
Cory with scheduling is always professional and knowledgeable . James the mechanic always makes everything easy to understand w the videos knowledgeable . James the mechanic always makes everything easy to understand w the videos More
by lizhealth5
Verified Customer
January 09, 2025
Professional, responsive, great follow up and kept me informed throughout process. Made good suggestions for future service. informed throughout process. Made good suggestions for future service. More
by rjb7
Employees Worked With
January 07, 2025
Very Easy To Work With. Haven't Had An Issue With Them Yet. 1st Oil Change. Haven't Had An Issue With Them Yet. 1st Oil Change. More
by j9wynn
Employees Worked With
January 06, 2025
The service was done correctly and was on time! The car was washed. Everything is great. The car was washed. Everything is great. More
by geocic
Employees Worked With
January 06, 2025
Always my best experience with Ganley. Ken Ganley does it best either best team. Adam and John do it best. Ken Ganley does it best either best team. Adam and John do it best. More
by JPMOONEY1
January 04, 2025
Outstanding experience, they make you feel like family. This group does an exceptional job on preparing you for the ultimate driving experience. Love the brand. Adam, Nez and John in the service departmen This group does an exceptional job on preparing you for the ultimate driving experience. Love the brand. Adam, Nez and John in the service department are top notch in customer service! I highly recommend to all my friends and family. More
by Deb
January 03, 2025
Excellent customer service from Brittaney and the service department. I highly recommend this dealership and the services they provide !! department. I highly recommend this dealership and the services they provide !! More
by ALISONMARINO12
January 03, 2025
Nez and the finance manager made this so easy. Highly recommend the dealership! Very professional. Highly recommend the dealership! Very professional. More
by Cacchij
January 03, 2025
Kelly is very conscientious, very knowledgeable, courteous, and friendly. The service department at BMW Westlake is good, but I'm a customer of BMW Westlake because of Kelly. She's the best. courteous, and friendly. The service department at BMW Westlake is good, but I'm a customer of BMW Westlake because of Kelly. She's the best. More
by JSLUPO
Employees Worked With
January 02, 2025
Great experience! Kelly went out of her way and picked me up from the airport and dropped me back off at the airport. All paperwork was ready for me to sign when I got Kelly went out of her way and picked me up from the airport and dropped me back off at the airport. All paperwork was ready for me to sign when I got there and shipping was arranged for me as well. More
by TEAMCECIL
Employees Worked With
