BMW of Westlake

Great experience, will return for my next vechile I was extremely satisfied with my purchase at BMW of WestLake. John Caruso was very easy to work with, and the experience was more of a conversation I was extremely satisfied with my purchase at BMW of WestLake. John Caruso was very easy to work with, and the experience was more of a conversation rather than purchasing a vehicle. I would recommend John and BMW of Westlake to family and friends. More

Excellent experience with no hassle and no pressure! Greg Kasmer (sales) and Dan Walker (finance) were total pro's! Greg was very accommodating to my test drive request and answered all questions. Very c Greg Kasmer (sales) and Dan Walker (finance) were total pro's! Greg was very accommodating to my test drive request and answered all questions. Very cool guy to work with. Dan was a rock star handing the final paper work despite a clerical error on my part. Will be back for sure for my next BMW hopefully an M3 next time around. Thanks guys for an awesome overall experience! More

excellent service and friendliness This was an excellent car buying experience. The dealership provided superb customer service in every category from sales to finance to car capabilit This was an excellent car buying experience. The dealership provided superb customer service in every category from sales to finance to car capabilities to excellent follow-up post purchase communication and review. More

Best Dealership Experience These guys get the job done -- thoroughly impressed and appreciative of the team's resourcefulness and cooperation. Not only was I in and out within These guys get the job done -- thoroughly impressed and appreciative of the team's resourcefulness and cooperation. Not only was I in and out within an afternoon, but it was on a day where they were understaffed! More

Excellent service We have leased all of our cars from this dealership for several turnovers and will continue to do so. The salesman john Caruso processed the order v We have leased all of our cars from this dealership for several turnovers and will continue to do so. The salesman john Caruso processed the order very efficiently and adam moon helped solidify the deal with us seamlessly More

Found the right car Had a great experience dealing with BMW of Westlake and Howard. Howard was extremely patient with me and helped really find the right car that fit my Had a great experience dealing with BMW of Westlake and Howard. Howard was extremely patient with me and helped really find the right car that fit my budget and my needs. More

Easy to Do business with! I found the BMW I was looking for online at BMW of Westlake. I do not live in Ohio but dealing with Jerry over the phone was easy and smooth. Jerry I found the BMW I was looking for online at BMW of Westlake. I do not live in Ohio but dealing with Jerry over the phone was easy and smooth. Jerry is a pro who handled everything quickly and efficiently. I would definitely go back there for my next BMW! More

My 750i X-Drive purchase I gave a good rating for this dealership due to the follow up and communication with the sales person, Ken Delk. Although my vehicle was not ready for I gave a good rating for this dealership due to the follow up and communication with the sales person, Ken Delk. Although my vehicle was not ready for delivery when originally thought, Ken maintained communication with me and followed up on everything he promised to do. More

Outstanding! My experience with Howard Schneider, Bob Strcker and BMW of Westlake was nothing short of outstanding! I've worked with Bob for years (always the ult My experience with Howard Schneider, Bob Strcker and BMW of Westlake was nothing short of outstanding! I've worked with Bob for years (always the ultimate professional), but this was my first time working with Howard. As expected, he provided tremendous service, allowing me to drive many different vehicles and listening to my comments after each test drive. Howard ultimately found me the car I leased because he was listening and because he knows the product line so well. At BMW of Westlake, there is no pressure, just the best in support and transparency. We'll be back soon as the lease on my wife's X3 will be coming due. More

Best experience ever! I had the best car buying experience at BMW of Westlake. I had to change cars due to a technical problem I was having. They couldn't have been more he I had the best car buying experience at BMW of Westlake. I had to change cars due to a technical problem I was having. They couldn't have been more helpful and kind. The deal was done in a timely manner and I had a new car within a week. Howard was more than accommodating and I couldn't have been happier! More