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BMW of Westlake
Westlake, OH
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,558 reviews
August 06, 2024
The device is consistently excellent. My questions, when I have them, are always answered immediately and thoroughly. My questions, when I have them, are always answered immediately and thoroughly. More
by L. Bloom
Verified CustomerEmployees Worked With
August 06, 2024
Great service availability and customer service. They offer loaners and have a very comfortable area if you decide to wait for your vehicle. I really liked the video review of my vehicle service. It They offer loaners and have a very comfortable area if you decide to wait for your vehicle. I really liked the video review of my vehicle service. It reassured me of the service and of any future services I would need. More
by LPG3099
Employees Worked With
August 06, 2024
Great follow up and timely updates before during and after the scheduled service. Nice work after the scheduled service. Nice work More
by SDJANAS33
Employees Worked With
August 03, 2024
He got all my info, signed me in took note of my other issue. Stated one of my issues would cost 195 dollar to look at, I agreed to pay. Battery got changed, top got lubed...all good. issue. Stated one of my issues would cost 195 dollar to look at, I agreed to pay. Battery got changed, top got lubed...all good. More
by WEDONGES
Employees Worked With
August 03, 2024
The BMW team was very attentive to our needs in our new X7. It was an enjoyable experience. We couldn’t have asked for a better nicer sales person than Jerry. X7. It was an enjoyable experience. We couldn’t have asked for a better nicer sales person than Jerry. More
by SUESAERNI
August 02, 2024
Great team in Westlake. . they definitely take care of us. Always a pleasure to work with. . they definitely take care of us. Always a pleasure to work with. More
by RJLJAL
Employees Worked With
August 01, 2024
Prompt assistance followed by courteous work done. It has been a pleasure to go there. It has been a pleasure to go there. More
by KATIE.C.LAVELLE
Employees Worked With
July 31, 2024
Very professional all work done properly and communicated the cost. Very happy with the work done. the cost. Very happy with the work done. More
by WMOTTMILLSCREEK
July 31, 2024
Very courteous welcome, needed a ride to and from my office. The driver (Tim) was great. Car was ready when they said it would be. office. The driver (Tim) was great. Car was ready when they said it would be. More
by themaag@yahoo.com
Employees Worked With
July 31, 2024
I was very happy with the service that I received. Every thing turned out great. Every thing turned out great. More
by CAWLEYM
Employees Worked With
