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BMW of Westlake
Westlake, OH
5,247 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,247 reviews
July 22, 2025
Outstanding communication and excellent customer service! BMW of Westlake has gained a customer for life. Thank you! BMW of Westlake has gained a customer for life. Thank you! More
by TITO22816
Verified CustomerEmployees Worked With
July 22, 2025
Cory is professional and detailed and have had no issues with any of my appointments. with any of my appointments. More
by DUDZIKNT
Employees Worked With
July 22, 2025
Matt was wonderful as he gave me a ride home. The car looks great. thanks for everything. The car looks great. thanks for everything. More
by YLLASCLEVE
Employees Worked With
July 20, 2025
Very professional, no pressure. We would recommend your dealership to anyone. Everyone me had contact with was knowledgeable and personable. We would recommend your dealership to anyone. Everyone me had contact with was knowledgeable and personable. More
by MARK.PAGNI
July 20, 2025
Very accommodating scheduling. Very flexible. Can usually get in when you want to! Brittaney is very customer focused and makes for a great experience Very flexible. Can usually get in when you want to! Brittaney is very customer focused and makes for a great experience More
by rgneumann17
Employees Worked With
July 20, 2025
First the people are great also place is nice and clean. Has a good selection. Has a good selection. More
by rayabdulwali
Employees Worked With
July 19, 2025
Kevin did an excellent job in taking care of things and explaining everything. He reached as soon as the car was ready. He made the experience excellent explaining everything. He reached as soon as the car was ready. He made the experience excellent More
by ntwy08
Employees Worked With
Kevin
July 19, 2025
Matthew was very friendly and helpful. My car had oil change, break fluid flashing and multipoint inspection done within an hour. Thanks for all the good work. My car had oil change, break fluid flashing and multipoint inspection done within an hour. Thanks for all the good work. More
by LWEIPINGW
Employees Worked With
July 18, 2025
Great service. Simple and honest. They made it easy to trust them and move forward with the deal. Simple and honest. They made it easy to trust them and move forward with the deal. More
by coreymhyland
July 18, 2025
Best dealership experience from start to finish I've ever had. Quick decision making and discussion 100% will return. had. Quick decision making and discussion 100% will return. More
by TYWMAINS
