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BMW of Westlake
Westlake, OH
5,248 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,248 reviews
July 18, 2025
Best dealership experience from start to finish I've ever had. Quick decision making and discussion 100% will return. had. Quick decision making and discussion 100% will return. More
by TYWMAINS
Verified Customer
July 18, 2025
My car was well taken care of at BMW Westlake. They went the extra mile to get my battery and radio fixed right. They went the extra mile to get my battery and radio fixed right. More
by JDHORTON67
July 18, 2025
Cory was Friendly and provided quick service. His communication was great, and was very understanding. W His communication was great, and was very understanding. W More
by TYLERCASTAING
Employees Worked With
July 17, 2025
Always a positive experience— I would not consider having my car serviced any place else. Great customer service and I trust their certified technicians completely. my car serviced any place else. Great customer service and I trust their certified technicians completely. More
by SMPANNING
July 15, 2025
It’s Saturday, i found a leak or what i thought it was a leak so i called BMW of westlake and i spoke with Matt and right away he asked us to bring it over and he had a loaner ready for us . So i can’t ask leak so i called BMW of westlake and i spoke with Matt and right away he asked us to bring it over and he had a loaner ready for us . So i can’t ask for a better and quicker service than that More
by NATEMANSOUR1
July 15, 2025
Ken was a pleasure to work with. He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wou He asked me all the right questions and listened to me when I told him what I was looking for. He didn't waste my time or show me anything that I wouldn't be interested in and didn't try to sell me above the budget I set. I felt taken care of vs sold to and that means a lot! Mike in the financial dept answered all of my questions and got me in and out quickly and on my way with my new car! Ian was extremely helpful in explaining all the features of my new car to me and got me all set up. When something wasn't connecting properly and I had to return he was very patient and reset it for me. I am technological challenged so his patience with me did not go unnoticed! More
by daniellefarai
July 14, 2025
They Were Excellent In All Respects/-Delivered on their promises/Offered to go the extra mile promises/Offered to go the extra mile More
by Bill
July 12, 2025
Everything was very good - friendly, fast and comfortable. To be honest - my best experience with dealership in the US so far comfortable. To be honest - my best experience with dealership in the US so far More
by Aleksei Iurenko
July 12, 2025
Kevin was my service representative and he did an outstanding over an above job with my service. I will always be bringing my car back to kevin outstanding over an above job with my service. I will always be bringing my car back to kevin More
by SWGANNON
Employees Worked With
Other Employees :
Andrew Shaw
