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BMW of Westlake
Westlake, OH
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,558 reviews
June 22, 2024
Very clean and a nice location. Everyone was very nice and professional. They also had a great inventory of vehicles Everyone was very nice and professional. They also had a great inventory of vehicles More
by GMYLETT
Verified Customer
June 21, 2024
She was great. Very fast and helpful. Brittany listened and answers my questions. Mike lembicz Very fast and helpful. Brittany listened and answers my questions. Mike lembicz More
by MLEMBICZ
Employees Worked With
June 21, 2024
Kelly is awesome. Extremely helpful & personable. Never felt rushed or pressured. Would refer customers to her anytime! Extremely helpful & personable. Never felt rushed or pressured. Would refer customers to her anytime! More
by tahoerob
Employees Worked With
June 21, 2024
Service was fine. However, despite my repeated requests to change to using my name, they continue to send me texts with my late husband's name. However, despite my repeated requests to change to using my name, they continue to send me texts with my late husband's name. More
by Mh13
June 20, 2024
Fast to get on and out. Love the video they send while assessing your car! Love the video they send while assessing your car! More
by M1SARRINGHAUS
Employees Worked With
June 19, 2024
Simply the best. Always great service. Staff is professional, knowledgeable, courteous and friendly. I will be back Always great service. Staff is professional, knowledgeable, courteous and friendly. I will be back More
by gusstamatis
Employees Worked With
June 19, 2024
Easy to schedule. Sent a video of what they looked at and delivere when promise. Sent a video of what they looked at and delivere when promise. More
by GLENROEBUCK
Employees Worked With
June 17, 2024
Wonderful car buying experience, they made it very pleasant. The paperwork was ready to sign when I walked in the dealership and they were very respectful of my time. John is the best car salesman I pleasant. The paperwork was ready to sign when I walked in the dealership and they were very respectful of my time. John is the best car salesman I’ve ever worked with! More
by JOHN
June 17, 2024
A good, courteous experience. WiFi is good, and there is coffee. It was quiet enough to work. WiFi is good, and there is coffee. It was quiet enough to work. More
by S.FAULSTICH
Employees Worked With
June 16, 2024
Awesome job Brittany lovely personality she get the job done! Keep up the good work! done! Keep up the good work! More
by VICKI.CLAYTOR
Employees Worked With
