Back

BMW of Westlake - Service Center

Westlake, OH

4.7
2,000 Reviews

2,000 Reviews of BMW of Westlake - Service Center

Sort by
October 29, 2022

Nate was really helpful took my car the save day to run a diagnostics on it . More

by DARITHEGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 29, 2022 -

BMW of Westlake responded

Thanks for the great review about Nate!

October 28, 2022

It was a nice clean dealership. Everyone I talked to was very friendly and welcoming . More

by anthonyyates0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 28, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 28, 2022

Nice job. Service met expectations. Showroom was clean. Thank you for the coffee. Thank you More

by SEANWENGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Oct 28, 2022 -

BMW of Westlake responded

Thanks for the great review!

October 26, 2022

They are very professional. They get my car serviced in a timely manner. Very pleased with my experience with this dealership. More

by ROLLINGSPRINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 26, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 26, 2022

The service was quick and friendly and I was happy to get a clean car in return. More

by ALI_OOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

BMW of Westlake responded

Thanks for the positive review!

October 24, 2022

Brittany was a great person to deal with, very helpful and listened to my concerns More

by ASTABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Westlake responded

Thanks for the great review about Brittaney!

October 22, 2022

I was impressed by the service rep who knew exactly what the service entailed and followed up with me later More

by VETSNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Westlake responded

Thanks for the positive review!

October 22, 2022

Best dealership in the cleveland area. Service center is top notch. Appointments are given very fast. Clean waiting room. Fast service and very friendly employees. More

by FRANCKJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Westlake responded

We appreciate this awesome review!

October 19, 2022

Over priced! Tail light repair they wanted 850 dollars. Bought the factory parts myself and repaired it for 82 dollars. Burned off ground wire that I believe BMW More

by YRGOLDIE365
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Nate Lieb
Oct 19, 2022 -

BMW of Westlake responded

Sorry to see your experience didn't meet expectations. If you have further concerns please contact the service manager Carl at 440-887-0000. Thanks.

October 18, 2022

My service advisor was Brittaney. My Recent visit to the Westlake BMW Service Department was amazing. Quick wonderful experience. I will return for future maintenance. More

by M.bodair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Whelpley
Oct 18, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

...
105
...