BMW of Westlake - Service Center

Gerry Mancini is a fantastic sales representative. If you had a class to teach sales people how to do the job, then you should be sure to have him teach it! If you had a class to teach sales people how to do the job, then you should be sure to have him teach it! More

Jim was very friendly, honest and helpful Very delightful to work with—great way to start my day!!! delightful to work with—great way to start my day!!! More

$66. 95 to replace wiper blades. That's my review. I've examined the invoice several times. $66.95. 95 to replace wiper blades. That's my review. I've examined the invoice several times. $66.95. More

Jim in service went above and beyond in helping me with my 2000 M5. I had one front wheel that the finish was peeling off. He found a shop to refinish the wheel at a very reasonable price. Definitely wo my 2000 M5. I had one front wheel that the finish was peeling off. He found a shop to refinish the wheel at a very reasonable price. Definitely would recommend this dealership! More

Scheduling and service was simple, Was in and out in the time estimated, Very Pleased with BMW of Westlake, This is our second vehicle from this location and will be back for our 3rd. Thank You time estimated, Very Pleased with BMW of Westlake, This is our second vehicle from this location and will be back for our 3rd. Thank You More

C courteous, staff and fast turnaround time. Good explanation of repairs and a clean car upon return. Good explanation of repairs and a clean car upon return. More

Very professional and the customer service was great , and I will recommend it to friends and family and I will recommend it to friends and family More

The staff at BMW is respectful, caring and professional. I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a special shout out to Brittaney for speeding things up and getting my car serviced when they were slammed with a ton of work before I showed up. I love you guys! More

The client advisor was efficient, helpful and knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in my SAV. I was thoroughly briefed with all the capabilities of the SAV. They offered their assistance in the future. More

Great team and helpful and responsive. Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! More