BMW of Westlake - Service Center

Brittaney is the best. She takes care of business. Very professional. Good communications pertaining to progress of the work. She takes care of business. Very professional. Good communications pertaining to progress of the work. More

Always pleasant people to work with and the job gets done. The staff is very helpful done. The staff is very helpful More

The process moved quickly and smoothly from the beginning. I was checked in by a very nice young man, out the door quickly and my SUV was ready before I expected! beginning. I was checked in by a very nice young man, out the door quickly and my SUV was ready before I expected! More

I have always been pleased with the service at Westlake BMW. They are friendly and treat people with respect. BMW. They are friendly and treat people with respect. More

Service department is great! ! Brittaney is a huge help and keeps my ride looking good and running well. Kelly in the sales department keeps me on top of the latest models and inc ! Brittaney is a huge help and keeps my ride looking good and running well. Kelly in the sales department keeps me on top of the latest models and incentives!! More

So helpful, considerate and on top of their game as BMW professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". More

Slow……. almost 2 hours to put One new tire on.. No communication while car was in the service department. You should always let the customer know where they’r almost 2 hours to put One new tire on.. No communication while car was in the service department. You should always let the customer know where they’re at and what kind of progress is being made. More

Very understandable and easy to work with by far the best bmw in my opinion bmw in my opinion More

Brittaney Quick is their greatest asset. She runs the service department and is personally engaged with every customer. She runs the service department and is personally engaged with every customer. More

Brittaney Quick was awesome in the service department. Best BMW dealership in Ohio if not the Midwest . Best BMW dealership in Ohio if not the Midwest . More