BMW of Westlake - Service Center

Pleasant staff, good facility, kept me informed throughout the process. Location is good TJ or me throughout the process. Location is good TJ or me More

Friendly, courteous people the facility is Always clean and they do a good job I always leave Satisfied and they do a good job I always leave Satisfied More

The staff is always friendly. The work gets completed on time. The facility is in a convenient location. The work gets completed on time. The facility is in a convenient location. More

Top quality service, they were very fast would highly recommend it to anyone. Will definitely be back when it’s time for more service. recommend it to anyone. Will definitely be back when it’s time for more service. More

This service department is amazing! Identified the problem, fixed it and had me on my way in record time. Identified the problem, fixed it and had me on my way in record time. More

While we did have a bit of a parts delivery/communication snag, Andrew (and Cody) took ownership and, in my opinion, did their very best to rectify the situation as expeditiously as possible. Frankly, owners snag, Andrew (and Cody) took ownership and, in my opinion, did their very best to rectify the situation as expeditiously as possible. Frankly, ownership and solutions are huge to me, so still a five star rating for me. More

Extremely courteous, prompt and loved their video updates. I was very pleased with the reasonable cost, too, and their fairness in voluntarily reducing the minimum diagnostic cost when the vehicle i updates. I was very pleased with the reasonable cost, too, and their fairness in voluntarily reducing the minimum diagnostic cost when the vehicle internal diagnostics identified the source of the problem. More

I stopped in without an appointment because of an unexpected flat tire. They were able to replace it and get me back on the road almost immediately. unexpected flat tire. They were able to replace it and get me back on the road almost immediately. More

Professional and expert. Car is returned when promised with updates if something unexpected happens. Excellent service. Car is returned when promised with updates if something unexpected happens. Excellent service. More

Was very pleased with Brittany’s concern to try and help me get car back fast. me get car back fast. More