BMW of Westlake - Service Center

Brittany is a great help. She is knowledgeable and responsive. I trust her and she is a real asset to the dealership. She is knowledgeable and responsive. I trust her and she is a real asset to the dealership. More

Corey is a service advisor who goes well beyond his means to assist his clients with exemplary service. He is the best I've had in my 50 years of owning vehicles. to assist his clients with exemplary service. He is the best I've had in my 50 years of owning vehicles. More

The staff at the Westlake dealership was very courteous and polite. They made my time at the dealership very uneventful. The carwash needs improvement. and polite. They made my time at the dealership very uneventful. The carwash needs improvement. More

Courteous and well skilled people. Always polite and willing to help. Work was completed in a timely manner. Always polite and willing to help. Work was completed in a timely manner. More

Brittany is the best and why we still come to this dealership. She's great Awesome dealership. She's great Awesome More

The team work was excellent. They made the changes I requested and they found other items needed to perform a thorough and complete work. Cory did manage the whole operation flaw They made the changes I requested and they found other items needed to perform a thorough and complete work. Cory did manage the whole operation flawlessly and kept me informed at all points. Finally, Cory was able to give me a loaner toward the end of the 8 days job, Thank you. Dr. José Urrutia. More

All employees present were promp, educational, polite,friendly, and curtious. The facility was attractive and clean. polite,friendly, and curtious. The facility was attractive and clean. More

I have always had a good experience there. Timely and thorough service. Nez Faraj is an absolute professional. Timely and thorough service. Nez Faraj is an absolute professional. More

Good waiting area. Good service. Feel comfortable. Overall better than my local BMW dealer whom I don’t trust. Good service. Feel comfortable. Overall better than my local BMW dealer whom I don’t trust. More

Service specialists were very friendly and helpful. I did not have to wait long. The first maintenance I had performed, I received a video text from the tech and also a complete breakdown of the stat I did not have to wait long. The first maintenance I had performed, I received a video text from the tech and also a complete breakdown of the status of the components of my vehicle (tire tread life, brake pad life etc.). This visit I did not receive either. More