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1,988 Reviews of BMW of Westlake - Service Center
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October 19, 2024
Anniversary service easy to schedule dealer has fast professional service with a nicely appointed waiting area. professional service with a nicely appointed waiting area. More
by Bernie B
Verified Customer
October 19, 2024
Brittaney does a great job. She’s good at analyzing problems and offing options. Her communication and follow-up are excellent. She’s good at analyzing problems and offing options. Her communication and follow-up are excellent. More
by RAB888
October 17, 2024
Bought my new BMW 5X from BMW of Westlake, and they made the experience a pleasant one. Everyone very helpfull, especially Kelly . I was overwhelmed with all the technology and spent some time with Ian who the experience a pleasant one. Everyone very helpfull, especially Kelly . I was overwhelmed with all the technology and spent some time with Ian who was also extremely helpful. Highly recommend BMW Westlake More
by jtcomella62
October 16, 2024
Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More
by SMITHPF120
Employees Worked With
October 15, 2024
Clean modern facility. When you are at the service dept it seems odd that you have to then walk to a separate cashier area to pay. Not good if you are in a hurry. Otherwise When you are at the service dept it seems odd that you have to then walk to a separate cashier area to pay. Not good if you are in a hurry. Otherwise good experience. More
by JEFFDANEY
Employees Worked With
October 15, 2024
Good service overall. Easy to schedule appointments and work is completed in a timely manner. Easy to schedule appointments and work is completed in a timely manner. More
by Monica
Employees Worked With
October 15, 2024
Excellent customer service and attention to detail and great option for rental car usage. Good communication among representative and technician great option for rental car usage. Good communication among representative and technician More
by DONNATHEBERGE
October 15, 2024
Quickly got an appointment and they diagnosed my issue quickly. the provided a loaner car while they waited for a part and fixed my issue. good communication throughout. quickly. the provided a loaner car while they waited for a part and fixed my issue. good communication throughout. More
by Gwfussell
Employees Worked With
October 15, 2024
True to charge me for a covered oil change on a 2024 M3CS because I had a aftermarket manifold. because I had a aftermarket manifold. More
by Koety2
Employees Worked With
October 12, 2024
Cory Was helpful and knowledgeable. He quoted the correct amount of time to complete the work He quoted the correct amount of time to complete the work More
by GFREEH
Employees Worked With
