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Benzel-Busch Motor Car
Englewood, NJ
4,605 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,605 reviews
May 19, 2022
Experience was great re service. Booking and confirmation of appointment was disappointing, they told me someone would call the day before to make arrangements. That didn’t happen Booking and confirmation of appointment was disappointing, they told me someone would call the day before to make arrangements. That didn’t happen and when I tried reaching out I was placed on hold for 40 minutes before I gave up and called sales Dept. More
by DAN.CROUCH
Verified CustomerEmployees Worked With
Don’t know
May 19, 2022
Excellent as always. Timely and efficient in his work. Pick up went smoother and professiinal Timely and efficient in his work. Pick up went smoother and professiinal More
by mjc19n
Employees Worked With
Other Employees :
Michael Ehrlich, Steven David, James DiPasquale
May 18, 2022
Wonderful and friendly dealership. Salesman, Giovanni Barbaro was terrific.car was ready for pickup when I entered the dealership. Great experience. Salesman, Giovanni Barbaro was terrific.car was ready for pickup when I entered the dealership. Great experience. More
by WORKIN4443
May 18, 2022
THE ABSOLUTE WORST SERVICE I HAVE EVER EXPERIENCED FROM A DEALERSHIP. WOULD NEVER RECOMMEND TO ANYONE! DEALERSHIP. WOULD NEVER RECOMMEND TO ANYONE! More
by INFO@NJDAD.COM
Employees Worked With
May 18, 2022
Everyone was very welcoming and helpful . It was so easy when I walked in to do the paperwork. It was so easy when I walked in to do the paperwork. More
by T_GATINEAU
May 18, 2022
Extremely disappointed , I was constantly reminded to come to the dealership for a 10000 mile check up. I was never told that there is a charge for this service. After I dropped off the vehicle and lef come to the dealership for a 10000 mile check up. I was never told that there is a charge for this service. After I dropped off the vehicle and left it at the service department,I received a phone call that there will be a charge for this check up. After picking up the car I was even charged for windshield wiper fluid - never have I experienced this kind of service from a luxury vehicle dealership. This is my first Benz and probably the last. Thomas Gelb More
by NOHO123
Employees Worked With
Other Employees :
Marko Jovanovic
May 17, 2022
My appointment was for routine and scheduled maintenance, the check in team and Dave Tangen took excellent care of me when I dropped off the car at 7:00am, Dave assurred me the car would be back maintenance, the check in team and Dave Tangen took excellent care of me when I dropped off the car at 7:00am, Dave assurred me the car would be back same day, it sure was. Benzel Busch, my first choice for Mercedes both for sales and service. Warren Finkel Engelwood NJ More
by WF
Employees Worked With
Dave Tangen
May 14, 2022
I am always very pleased with the service I get at Benzel-Busch, particularly from Mr. John Powell. I do wish you still had Smart car loaners, since I don't want to be responsible for a Mercedes. Benzel-Busch, particularly from Mr. John Powell. I do wish you still had Smart car loaners, since I don't want to be responsible for a Mercedes. More
by SmartOwner
Employees Worked With
John Powell
May 14, 2022
The people are genuine friendly and understanding they give you a fair price that anyone could work with give you a fair price that anyone could work with More
by RUFF1124
Employees Worked With
Other Employees :
Jason Burgoyne, Marko Jovanovic
