Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,055 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,055 reviews
October 25, 2023
service was prompt and timely. I was in and out within an hour to get my annual state inspection I was in and out within an hour to get my annual state inspection More
by BAFICOR
Verified CustomerEmployees Worked With
October 24, 2023
The outside the dealership offers an encouraging welcome. Once inside the DEALERSHIP the atmosphere was welcoming and friendly service with a smile. Benito was knowledgeable, friendly, patience, and pro Once inside the DEALERSHIP the atmosphere was welcoming and friendly service with a smile. Benito was knowledgeable, friendly, patience, and professional. More
by SONJA MONTAGUE
October 24, 2023
This is my dealership. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. I’ll go nowhere else. From sales to service, they keep me coming back. This is my fourth vehicle from Big Star. More
by PATRICEFOGARTY
Employees Worked With
Other Employees :
Fabulous young lady who helped me with the fancy stuff in my dashboard. She was excellent. I don’t remember her name, but begins with a D, maybe. , zzRaven zzRasberry
October 23, 2023
Great work on getting us finaced no challenge was to hard to get the deal completed. to get the deal completed. More
by MICHAELDARDENJR06@gmail.com
Employees Worked With
Other Employees :
zzJeff zzDial, zzFrederick zzMcGrew
October 23, 2023
The experience was something new for me I haven’t purchased a car in 16 years. purchased a car in 16 years. More
by chi_town7374
October 23, 2023
everything was great thank you! have been coming here for years and would change to any other service department. have been coming here for years and would change to any other service department. More
by MARICELA.PAZ
October 23, 2023
Ainsley provided timely communication and provided excellent service. She made sure I had my car back at the time I needed. excellent service. She made sure I had my car back at the time I needed. More
by BGCOVINGTON
October 23, 2023
This dealership has the best sales rep Phillip Conner and the best service advisor Ainsley the best service advisor Ainsley More
by ZENOFAMILY713
Employees Worked With
Other Employees :
zzRaven zzRasberry
