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Big Star Cadillac
Friendswood, TX
3,042 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,042 reviews
February 03, 2025
I sent an inquiry about a vehicle on a Friday afternoon. I received a call immediately from Matt. We talked and scheduled a meeting the next morning to test drive and talk about the car. I arrived and Matt I received a call immediately from Matt. We talked and scheduled a meeting the next morning to test drive and talk about the car. I arrived and Matt had the car out front ready to go. I wasn’t rushed or hurried, he was approachable and knowledgeable. The buying process was quick and easy and I was out the door in just about an hour with papers signed. Great experience. More
by district2549
Verified Customer
February 03, 2025
Great customer service keep up the great service. . Parts islways great as well..thank you . Parts islways great as well..thank you More
by MISSYWOODS377
February 03, 2025
This team is terrific! Great service department and loaner department. Very much appreciated for all they do. Great service department and loaner department. Very much appreciated for all they do. More
by TRACY.S.LINDO
February 03, 2025
I’m very grateful for Lisa’s help! I hate haggling and negotiating - so it was refreshing to work with another woman directly and fairly. It was no nonsense, answered all my questions I hate haggling and negotiating - so it was refreshing to work with another woman directly and fairly. It was no nonsense, answered all my questions and did what she said she was going to do. Thank you! More
by Jamie Battley
February 03, 2025
Big Star Cadillac provides Great services, always. Fast and considerate service. This is much appreciated these days. Fast and considerate service. This is much appreciated these days. More
by Tish Clay
February 03, 2025
Fast and friendly service. Set up a shuttle at was very efficient. Complete service correctly Set up a shuttle at was very efficient. Complete service correctly More
by Kathy Holderfield
Employees Worked With
February 03, 2025
Benito was wonderful, if I had and questions or concerns he got back with me right away! he got back with me right away! More
by emunoz5
Employees Worked With
February 03, 2025
Ainsley Roark always provides great customer service. Everything always goes smooth with my appointments when dealing with her. she makes sure that i'm always update to date with whats needed for my truc Everything always goes smooth with my appointments when dealing with her. she makes sure that i'm always update to date with whats needed for my truck. More
by D.STREETZ.MGNT
Employees Worked With
February 03, 2025
Jose took great care of us and was very professional while doing so. We appreciate his hard work. while doing so. We appreciate his hard work. More
by CHISMK04
Employees Worked With
February 03, 2025
I Received Outstanding Customer Service from Lee. He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recom He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recommend this dealership when searching for a vehicle to purchase. More
by NTONY9679
