Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,553 reviews
January 24, 2021
Excellent service Was happy with everything the process, Excellent service Was happy with everything the process, making sure the car was ready to go :) Highly recommended to anyone looking to buy Brew Excellent service Was happy with everything the process, making sure the car was ready to go :) Highly recommended to anyone looking to buy Brewster Subaru is the place to go !!! More
by deyaniralopez.060713
January 24, 2021
From the moment I first arrived at Brewster Subaru, everyone was very pleasant and easy to work with. I knew what I wanted and by my second visit, I was driving home in a brand new car, exactly what I everyone was very pleasant and easy to work with. I knew what I wanted and by my second visit, I was driving home in a brand new car, exactly what I wanted. More
by Michele N.
January 24, 2021
This was my second time leasing with Brewster Subaru. The experience was great both times. Anthony Pilla makes you feel like family and is just so helpful/willing to do the best he can for you. Rich also mak experience was great both times. Anthony Pilla makes you feel like family and is just so helpful/willing to do the best he can for you. Rich also makes the contract part of the process super easy! Good honest People. Would highly recommend them to anyone looking for a Subaru! More
by Abecker
January 22, 2021
Absolutely wonderful experience from start to finish. I honestly can't wait to come back here to go through the process again and I look forward to recommending this dealership to my friends and family. honestly can't wait to come back here to go through the process again and I look forward to recommending this dealership to my friends and family. More
by rshields955
January 19, 2021
They were the best. Very knowledgeable and walked us through every aspect of buy a new pre-owned vehicles . Friendly courteous,highly recommended. I will recommend them to everybody. through every aspect of buy a new pre-owned vehicles . Friendly courteous,highly recommended. I will recommend them to everybody. More
by Jeannemelchick
January 18, 2021
Kristen was absolutely amazing. We were able to have our old car paid off and drive out with a beautiful new car in 2 days. She was courteous, responsive and friendly. Absolutely will be referring her and t old car paid off and drive out with a beautiful new car in 2 days. She was courteous, responsive and friendly. Absolutely will be referring her and the entire dealership going forward. Also, Marci was great with the finance portion. She was honest and upfront about everything! More
by kimberly
Employees Worked With
January 18, 2021
Personable, knowledgeable and excellent experience! Answered all our questions directly and clearly, no bull. They worked with us quickly and easily to get what we wanted. A refreshing car buying e Answered all our questions directly and clearly, no bull. They worked with us quickly and easily to get what we wanted. A refreshing car buying experience ! Both Anthony and Rich took great care of us. Thanks guys! We LOVE our new Outback. More
by bellrock8
January 15, 2021
This was the worst car-buying experience of my life. They are only concerned with grabbing a deposit and making the sale. No regard for customer or vehicle. During COVID. Absolutely disgusting. They are only concerned with grabbing a deposit and making the sale. No regard for customer or vehicle. During COVID. Absolutely disgusting. More
by mkmac51
January 15, 2021
Great Dealership! Honest, friendly & knowledgeable. It was a pleasure dealing with Mitch and Rich. This my second time buying a subura from this dealer.Thanks for an easy process! was a pleasure dealing with Mitch and Rich. This my second time buying a subura from this dealer.Thanks for an easy process! More
by vinden1
January 12, 2021
MItch is a terrific sales person, very thorough considerate and personable. He was a pleasure to work with to get the car I wanted at the price I thought was very fair. considerate and personable. He was a pleasure to work with to get the car I wanted at the price I thought was very fair. More
by sal scaringella
Employees Worked With
