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Brewster Subaru
Brewster, NY
2,548 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,549 reviews
August 04, 2020
This is my fourth Subaru bought from Brewster Subaru. I would never have returned if it wasn’t for the sales team who helped me as noted by my star review below. They are not only courteous and helpful, bu would never have returned if it wasn’t for the sales team who helped me as noted by my star review below. They are not only courteous and helpful, but so knowledgeable in their respective areas. The customer service is superb as they follow up with friendly phone calls and are always available and patient whether I have one question.or many. The service department is phenomenal as well, always on time, courteous and their work is excellent. After so many years of being with Brewster Subaru, I feel like I’m more part of the Subaru family than just a customer. Thank you Robyn Rey, Nelson DeMelo and Rich Johnson. You have made my Subaru experience epic! More
by jmirra26
August 03, 2020
It was a fantastic experience! I normally don't look forward to buying a new car because it's a drawn out process. The entire team including Rich and Mitch made it a very pleasurable process. Will be ba forward to buying a new car because it's a drawn out process. The entire team including Rich and Mitch made it a very pleasurable process. Will be back soon.!! More
by msaljanin
August 03, 2020
Great Service This is my second lease with Brewster Subaru and the process could not have been easier. Mitch was really helpful finding the car I wanted and Rich w This is my second lease with Brewster Subaru and the process could not have been easier. Mitch was really helpful finding the car I wanted and Rich was fast processing the paperwork. Both are professionals. I definitely recommend Mitch if you're in the market for a new Subaru. More
by David C.
August 02, 2020
Excitement!! Robyn was professional and very helpful. She listened to what I was looking for in a car. Rich Johnson assisted me in choosing a good warranty packa Robyn was professional and very helpful. She listened to what I was looking for in a car. Rich Johnson assisted me in choosing a good warranty package. I am so happy with my car!!!! More
by grandmadottie6
August 01, 2020
Roy did a excellent job. Rich was on top off all the paperwork, very professional and ready to go.Second car we bought from Roy and was very happy with everything paperwork, very professional and ready to go.Second car we bought from Roy and was very happy with everything More
by Dee
August 01, 2020
Great Dealership It was a pleasure dealing with Brewster Subaru. Fair pricing and a friendly atomsphere. The transaction was handled quickly and easily. Both Robyn It was a pleasure dealing with Brewster Subaru. Fair pricing and a friendly atomsphere. The transaction was handled quickly and easily. Both Robyn and Pattick were a pleasure to work with and made for a very positive experience More
by art.pozner
July 30, 2020
Friendly and great service We have had Roy Schiller as a sales person for our last five Subarus. We started when he was at another dealership and then discovered where he ende We have had Roy Schiller as a sales person for our last five Subarus. We started when he was at another dealership and then discovered where he ended up going and we followed him. He also helped our daughter with her first Subaru lease. She now lives out of state so I had to find a dealership up there. Anyway the service has been extraordinary. And in these times they helped us do as much as we could remotely and we did an initial visit and a pick up it was great. More
by robinschwamb
Employees Worked With
July 30, 2020
ROBYN GAVE US QUICK ANSWERS TO ALL OUR CONCERNS. Robin was a pleasure to work with. She listened to all our concerns and went above and beyond to get us the rails and bike Thule . Robin was a pleasure to work with. She listened to all our concerns and went above and beyond to get us the rails and bike Thule . More
by keith7778
July 28, 2020
Great service! Amazing customer service you definitely need to go to Roy because he is awesome. But everyone at this dealership is friendly and will make sure you get the best experience! need to go to Roy because he is awesome. But everyone at this dealership is friendly and will make sure you get the best experience! More
by james Lena
July 28, 2020
Robyn is INCREDIBLE! We had THE BEST experience with her! She is a breath of fresh air and was a pleasure to work with. She listened to our needs, wasn’t pushy and found us an incredible car we LOVE. We cann She is a breath of fresh air and was a pleasure to work with. She listened to our needs, wasn’t pushy and found us an incredible car we LOVE. We cannot recco her enough!! We will come back to her again and again! More
by Suzanne McCaffrey
Employees Worked With
Marci Lynn, Robyn Rey, Cam Romao
