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Brewster Subaru

Brewster, NY

4.9
2,563 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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3751 Danbury Rd.

Brewster, NY

10509

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Showing 2,563 reviews

June 28, 2023

My experience at Brewster Suburb was great. The staff was very professional, friendly and helpful. Thank you. More

by karenj1650
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Schroeder
Jun 28, 2023 -

Brewster Subaru responded

We're so glad to hear that you had a great experience at Brewster Subaru! Our team strives to provide professional, friendly, and helpful service. Thank you for choosing us and taking the time to leave a review. Have a wonderful day!

June 27, 2023

I had a very positive experience in purchasing my new Outback. Mitch's friendly and caring approach helped make at times a difficult decision of buying a new car a much easier and more pleasant one! He More

by deba226
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Brewster Subaru responded

Thank you for sharing your positive experience with us! We're glad to hear that Mitch and Rich provided excellent customer service during your car purchase at Brewster Subaru. We appreciate the recommendation, and we look forward to serving your friends and family as well. Drive safely in your Outback Subaru!

June 26, 2023

Outstanding team! Anthony and Rich made the process smooth and easy. They helped me get just the right car for me. More

by missmalissa
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Brewster Subaru responded

Thank you for the kind words! We're glad that Anthony and Rich assisted you with finding the perfect car. Enjoy your new ride, and we appreciate your support of Brewster Subaru!

June 21, 2023

Efficient and professional service. Listened to my needs and delivered promptly. Will 100% use again More

by donkeytongs
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Brewster Subaru responded

We're so glad to hear that you had a positive experience with our service team! Thank you for choosing Brewster Subaru, and we look forward to assisting you again in the future. Have a great day!

June 18, 2023

Everyone that we worked with including rich was super helpful and accommodating and we’re very patient with me and my parents throughout the entire process. More

by natefilangeri28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aguilar, 5 stars
Jun 20, 2023 -

Brewster Subaru responded

Nate, we're so glad to hear that Rich & our team here at Brewster Subaru provided you & your parents with helpful and accommodating service. Thank you for your business and please don't hesitate to reach out if we can assist you & your family again in the future!

June 17, 2023

Amazing experience! All of the staff was so welcoming and helped me throughout the whole process More

by Bri Dini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Brewster Subaru responded

Hi Bri, We're so glad your visit to Brewster Subaru was a success! Thank you for taking the time to leave us your fantastic review!

June 17, 2023

My experience was great from beginning until i purchased car. I wouod highly recommend them. More

by jimmurphy41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Brewster Subaru responded

We're so happy you had a fantastic purchase experience, Jim! Thank you for choosing Brewster Subaru!

June 12, 2023

Patrick, Mitch and Rich made the purchase of my new Outback another great experience at Brewster Subaru. Patrick was very helpful and answered any questions I had regarding the price, structure, etc. o More

by JUST-JULES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Brewster Subaru responded

We're ecstatic to hear that Patrick, Mitch, and Rich made the purchase of your new Outback yet another excellent experience here at Brewster Subaru! We're glad that Patrick was helpful in answering all your questions regarding your purchase. It's wonderful to see that you had another great interaction with Mitch — he truly is amazing. Thank you for trusting our team repeatedly with such an important decision, and thank you for letting us know how attentive Rich was as well! See you around soon.

June 11, 2023

I walked into Brewster Subaru on a Wednesday after needing a new car ASAP. I had my new car by that Saturday! Lexi was so helpful in getting us set up with a salesperson and making sure we felt comfor More

by catiecushing99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi the receptionist !
Jun 13, 2023 -

Brewster Subaru responded

Thank you for sharing your positive experience with us at Brewster Subaru! We're thrilled to hear that Lexi, Anthony, and Rich provided you with excellent service while helping you find the perfect vehicle for your needs. Enjoy the new ride and please don't hesitate to reach out if there's anything else we can do for you!

June 08, 2023

Kristen was attentive, helpful and had a great sense of humor. Kristen has a “no pressure” approach, which reminded me of previous luxury car buying experiences. Even after the purchase, Kristen made herse More

by bhodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Brewster Subaru responded

We appreciate your positive review! Kristen is a huge asset to our team here at Brewster Subaru. We're glad to hear she provided attentive support throughout the process of purchasing your Subaru. Thank you for sharing and we hope you enjoy your new car!

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