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Brewster Subaru
Brewster, NY
2,566 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,566 reviews
February 25, 2023
Wonderful experience, I would recommend Brewster Subaru to all of my friends . The best car dealership I have experienced . Friendly and curtius staff. to all of my friends . The best car dealership I have experienced . Friendly and curtius staff. More
by russclan40
February 25, 2023
I scheduled an appointment to view a car that I researched from the online inventory. My 10 year old daughter was with me and the first thing that stood out was how everyone greeted her and shook h researched from the online inventory. My 10 year old daughter was with me and the first thing that stood out was how everyone greeted her and shook her hand like she was no different than an adult. She LOVED being included and respected. I did end up purchasing the car that I came to see and the entire process was so easy-going and relaxed. They were very descriptive with answering questions and providing details and I did not feel pressured at any point. The customer service was so genuine, kind and easy: I definitely recommend Brewster Subaru! More
by sarahngilchrist
February 24, 2023
The staff at Brewster Subaru are top notch, I would recommend to anyone that is in the market for a new or used vehicle. My salesman Greg went far above the normal course of business and took care of a recommend to anyone that is in the market for a new or used vehicle. My salesman Greg went far above the normal course of business and took care of all my concerns even after I brought the car home. Rich made the financing a breeze, it felt like I was dealing with a friend and not a finance guy at a dealership. More
by dvw71168
February 24, 2023
Once again, I shopped around and no dealer could match what Brewster Subaru can offer. Another dealer was surprised at what Brewster was including, and said "we can't match what they're offering you". V what Brewster Subaru can offer. Another dealer was surprised at what Brewster was including, and said "we can't match what they're offering you". Very friendly & knowledgeable staff, and we got out new lease within a week! Seriously, don't go anywhere else. More
by David
February 19, 2023
I was so pleased with the knowledge and the service at Brewster Subaru. I found the perfect car for me, at the perfect price. Brewster Subaru. I found the perfect car for me, at the perfect price. More
by pws011
February 15, 2023
Anthony handled my trade-in and purchase with no hassles. He was knowledgeable with the upgrades on the new car and answered all my questions with patience and a bit of humor. I would highly recommend Ant He was knowledgeable with the upgrades on the new car and answered all my questions with patience and a bit of humor. I would highly recommend Anthony to my friends when they are looking for a car. More
by rphillips
February 15, 2023
Always a great experience working with Brewster Subaru and Roy Schiller. This is our 3rd Subaru purchased from Roy and we would recommend them to anyone looking for a new car. and Roy Schiller. This is our 3rd Subaru purchased from Roy and we would recommend them to anyone looking for a new car. More
by beanbob328
February 15, 2023
Informative, smooth and great experience with everyone at Brewster Subaru. Everyone was straightforward and honest. Brewster Subaru. Everyone was straightforward and honest. More
by agaudioesq
February 13, 2023
My experience at Brewster Subaru was First Class! !! Mitchell Pollack, salesperson, was superb! He managed our car needs with poise, patience, without assumptions and with respect. My daughter and I f !! Mitchell Pollack, salesperson, was superb! He managed our car needs with poise, patience, without assumptions and with respect. My daughter and I felt “heard and seen”. The no pressure attitude was awesome. All our questions were answered and none were ever thought to be too simple or outrageous. I spoke with both Mitchell and Rich about the quality of service nowadays and how rare it is to find a company or organization that values and respects the consumer. I mentioned reactions to the diverse generational groups, gender groups, and consumer groups and made it clear that during our visits to Brewster Subaru there was a level of acceptance, understanding snd respect. As a mother of young women, I appreciated the value of service received. Mitchell may have sold a car for Brewster Subaru, but he also “sold” quality customer service with timely feedback, follow up, support and reassurance. My daughter and I are grateful Mitchell walked us through this process. Thank you and please continue providing quality service to all members of our community!!!! More
by Madelyn
February 11, 2023
Rich handled our sale with professionalism and thoroughness. He was personable and a pleasure to work with. thoroughness. He was personable and a pleasure to work with. More
by kherb35
