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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,567 reviews

August 26, 2020

JR Munoz was a great help in getting me into the suv of my dreams! He made it quick and easy. A very personable consultant. The Financer was super helpful and nice as well though his name slips my mind. More

by CSHABEN92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Munoz
Aug 26, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy that JR and the unnamed financer were able to provide a positive, personable experience for you today! Thanks for coming by. Enjoy the new SUV. We look forward to seeing you next time.

August 25, 2020

JR Munoz is an outstanding, professional and competent salesperson. That's why this is my 3rd Buick at Carl Black. This dealership has its act together! More

by CYDPENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, JR Munoz
Aug 25, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Cyd Penny, glad to hear JR continues to score metaphorical home runs regarding the experiences he provides for you at CBO. We greatly appreciate your continued loyalty and kind words. Enjoy your latest Buick!

August 25, 2020

Very friendly staff. They took time to hear my needs and found me a Buick Envision. I am so very happy with Carl Black and staff!!! More

by EVELYNPRICE69.EP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, David Judovits
Aug 27, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Evelyn, glad to hear the gang could get a quality Envision into your waiting hands today! Thanks for choosing CBO for your automotive needs. Enjoy the new ride.

August 25, 2020

Great work guys made the impossible possible will be buying again from here id recommend to anyone buying a new or used vehicle either a truck or car More

by eugenior24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Aug 25, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Eugenior, glad to hear our team was able to make the impossible possible for you today! They're known to do that. Thanks for coming by CBO and for the recommendation. We look forward to seeing you next time.

August 25, 2020

Great online team who started the sales process, as well as in person sales team. Management team is clearly on their game here as everyone provided great service throughout the purchase. Thank you! More

by GOWJEREMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Aug 25, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Gow J., glad to hear the team could provide you with an excellent sales experience both online and off. Thanks for the kind words! Enjoy your new vehicle; we look forward to seeing you next time.

August 22, 2020

Gregg in fleet sales was awesome He took care of everything made it simple Will gladly give him my business in the future. Had some credit issues and Gregg found a way Thanks More

by PCQUALITYFOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg
Aug 24, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to see Gregg made everything great for you in the sales region today and that he could work through the credit issues with ya. Thanks for coming by! We look forward to seeing you next time.

August 20, 2020

Great service helped me pick out a vehicle that’s I was not even thinking of which was a better fit for me great people skills an very patient More

by CHARLES.BOYD2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Aug 20, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Charles, glad to hear our team could help you get your hands on the best vehicle for your needs at the dealership today! That's what we aim for. Thanks for stopping in. Enjoy the new ride, and we look forward to seeing you next time.

August 19, 2020

Best dealer in town I have buy 3 trucks there already and I will buy the next one there good place to buy a truck. More

by EDIE023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Edie, thanks for the kind words! We greatly appreciate your loyal business and are glad that our dealership continues to provide a top-tier experience for you. Hopefully, we'll get the chance to do so long into the future. See ya next time!

August 19, 2020

I have always been a fan of Chevy in general ,but a great brand coupled along with great service is always going to lead to a great experience. The sales people were kind, not aggressive in any way and we're More

by MHUMPHREYS139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Aug 19, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear a great experience was provided for you today here at CBO; that's exactly what we aim for. Thanks for coming by. We look forward to doing business with you again in the future too!

August 19, 2020

Louis greeted me before I could get out of my vehicle wanted to know how could he help me he was very professional and helpful I feel he went above and beyond to get me the best deal He deliver the vehic More

by Granby's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear the Luis provided a top-tier time for you today at Carl Black. Thanks for stopping by and for leaving the kind words! All the best; we'll see you next time.

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