Carl Burger Dodge Chrysler Jeep RAM World

I bought a car through Mr. Gibson out of state. Once he secured the deal Mr. Gibson no longer felt like it was his job to help us out of at least answer our calls. Also he was Gibson out of state. Once he secured the deal Mr. Gibson no longer felt like it was his job to help us out of at least answer our calls. Also he was told 3 days ahead of time that the car was going to be picked up soon and had that time to get it cleaned however when the truck arrived not only did he blow us off but he made sure the car was NOT cleaned. When we called to attempt to get a simple copy of the contract he provided very uncertain noncommittal responses clearly not caring that the customer could not drive the vehicle without the paperwork necessary to register. Do not recommend this dealer. More

a hidden gem in the world of family owner dealerships, don't pass this place up, go in and meet the team. don't pass this place up, go in and meet the team. More

Overall experience was okay. Set an appointment for clear coating that never made it to the service department. My license was not given back (by accident but still) had to make Set an appointment for clear coating that never made it to the service department. My license was not given back (by accident but still) had to make an extra trip over for that. Poor communication about financing lemon law vehicle, would have been great if up front about options. More

Preston was great to work with. Made things quick and easy. Would buy here again. Made things quick and easy. Would buy here again. More

Friendly service with plenty of inventory to test drive. When we decided to buy the whole transaction we easy. When we decided to buy the whole transaction we easy. More

Well the experience was great but the lack of gas in my Jeep that was just purchased had no gas while test driving then after I finished the paperwork I only received 1/4 a tank of gas I emailed them about Jeep that was just purchased had no gas while test driving then after I finished the paperwork I only received 1/4 a tank of gas I emailed them about this? But nothing all else was good except the Jeep not being washed. More

My Experience with Preston was outstanding. he made the process of buying a car easy!!!!!!!!! I searched the car and contacted Preston, he told me he was call when he got the vehicle i was look he made the process of buying a car easy!!!!!!!!! I searched the car and contacted Preston, he told me he was call when he got the vehicle i was looking for into the dealership. HE DID. Then he kept me informed of his schedule by text. A couple days later I went in 2 hours later I had a new vehicle. VERY EASY PROCESS. GOOD JOB PRESTON. More

Great people didn’t make the experience weird and was never pushy to make the deal never pushy to make the deal More

Waseem and Christian were awesome. They made the dreaded car-buying experience a breeze from start to finish. Can’t beat it. They made the dreaded car-buying experience a breeze from start to finish. Can’t beat it. More

The overall physical dealership was the same as all the other dealerships I visited. The showroom was clean with all the high end cars you usually see. The big exception was when I was there they had just other dealerships I visited. The showroom was clean with all the high end cars you usually see. The big exception was when I was there they had just moved a car either in or out of the showroom and the raw gas smell was quite strong. They finally opened the doors to air the place out. My major problems with the dealership were the lowball offer on my trade in, the fact that there were mistakes made on the finance paperwork that had to be corrected and the fact that they represented the truck I was there to look at as new. And I say new because they negotiated the deal just like it was a new truck, never telling me the truck had been sold and registered, this fact was not listed on the truck and I even asked the salesman if the truck had been special ordered by someone and maybe the deal fell through. I asked this of the salesman because the dealer was actually offering a discount on it. When I asked about this the salesman, Brian, did not answer and did not tell me then about the prior sale. The only reason I found out was when I pointed out to David the finance guy that the paperwork said I was purchasing a used vehicle not new. Then he conferred with someone else and then told me the story and apologized for the omission, and then Brian came and apologized also. I could tell they were just trying to cover themselves for trying to get away with it. I will admit, the truck only had 64 miles on it and did not look like it had been really driven but the simple fact is, it had been previously registered so I had to purchase it as a used truck so this affected my insurance premium among other issues going forward. More