
Carl Burger Dodge Chrysler Jeep RAM World
La Mesa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I was taken care of by Preston and Sonny. It was a great experience to say the least. During a time where buying cars is so hard they were very nice, professional, straight forward, and worked with me towar experience to say the least. During a time where buying cars is so hard they were very nice, professional, straight forward, and worked with me towards the purchase of a new car. I have with different salesmen and financial depts and this was by far the best. I will be recommending them to others! More
Very friendly service from the sales people to the finance department. Definitely would recommend this dealership. Had a great experience buying our car from there. finance department. Definitely would recommend this dealership. Had a great experience buying our car from there. More
I worked with Gus today, He was the nicest Sales Associate I have ever met! He took his time and explained every feature. He promised to be fast friendly and fair, and he was. I recommend Gus at C Associate I have ever met! He took his time and explained every feature. He promised to be fast friendly and fair, and he was. I recommend Gus at Carl Burger. If your looking for a professional Ask for Gus. More
Gus was rude, disrespectful and provided wrong information about the vehicle I was interested in buying. He proceeded to also criticize the vehicle I drove in and not have any courtesy. He should information about the vehicle I was interested in buying. He proceeded to also criticize the vehicle I drove in and not have any courtesy. He should not be in a role interacting with people as he obviously does not seem to care. More
Had a wonderful experience at this dealership. They were knowledgeable and very helpful. They made this a painless experience and would recommend them to anyone! Sonny and Christian were exceptional. knowledgeable and very helpful. They made this a painless experience and would recommend them to anyone! Sonny and Christian were exceptional. More
Pleasant, helpful, answered all questions, no hassle, no pressure to buy this car; will recommend to friends if they are looking for a car; this is not my first Jeep, loved the old one pressure to buy this car; will recommend to friends if they are looking for a car; this is not my first Jeep, loved the old one More
Great experience, sales and management worked with me to get the best deal possible. Follow up was great also. get the best deal possible. Follow up was great also. More
Easy and efficient transaction. Was pressured into buying another warranty multiple times, but overall good experience. another warranty multiple times, but overall good experience. More
Took Jeep in because AC and heater not working and was running hot. They replaced heads today daughter texted that it is overheating again plus heater won’t work. We paid almost 6k in repairs and car stil running hot. They replaced heads today daughter texted that it is overheating again plus heater won’t work. We paid almost 6k in repairs and car still isn’t fix. Don’t want to take back to them More
Took Jeep in was told it needed new head gaskets they had car for almost 2 weeks with nonexistent communication unless you hunted them down. Finnakt got car back but now it clicks and has difficulty starting car for almost 2 weeks with nonexistent communication unless you hunted them down. Finnakt got car back but now it clicks and has difficulty starting. Called Kyle the manger told him the issue and he said there could be “air in the line, give it a few days” after the weekend still happening so called and arranged to take it back in. Al, the worst Service Manager EVER, called and said it would be close to $400 for a new battery, $180 of that was labor to install, but they would have to order it. He said that they would apply the credit they owed me to that bill and eat the rest if I took my negitive review down. Thank gooui listened to my gut and said NO, I’ll be there to get the Jeep. Picked the Jeep up and took to ORiellys they had the battery for $159 and installed it for free!! That’s how you do customer service. I honestly doubt there was anything wrong with our Jeep in the first place. I feel this dealership service department is incompetent and dishonest. I was never offered my old parts as proof there was anything wrong in the first place! More