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Carl Burger Dodge Chrysler Jeep RAM World

La Mesa, CA

4.6
2,267 Reviews
Please Call Us at 619-463-9321 Thank you for considering us for your automotive needs. We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you. Browse our new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Mopar auto parts, or auto repair and service, by using our contact form or by calling the number above. We have served customers from San Diego, National City, Escondido, Imperial Valley, and all over the greater La Mesa area.
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8355 Hercules Street

La Mesa, CA

91942

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Showing 2,267 reviews

January 28, 2022

I was taken care of by Preston and Sonny. It was a great experience to say the least. During a time where buying cars is so hard they were very nice, professional, straight forward, and worked with me towar More

by odiaz72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Kareem
January 24, 2022

Very friendly service from the sales people to the finance department. Definitely would recommend this dealership. Had a great experience buying our car from there. More

by Jmm18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Gibson" Henderson, Sonny Kareem
January 22, 2022

I worked with Gus today, He was the nicest Sales Associate I have ever met! He took his time and explained every feature. He promised to be fast friendly and fair, and he was. I recommend Gus at C More

by SD GUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Aldulaimi
January 20, 2022

Gus was rude, disrespectful and provided wrong information about the vehicle I was interested in buying. He proceeded to also criticize the vehicle I drove in and not have any courtesy. He should More

by SD Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Aldulaimi
December 28, 2021

Had a wonderful experience at this dealership. They were knowledgeable and very helpful. They made this a painless experience and would recommend them to anyone! Sonny and Christian were exceptional. More

by Daniel Kindron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Rincon, Sonny Kareem
December 23, 2021

Pleasant, helpful, answered all questions, no hassle, no pressure to buy this car; will recommend to friends if they are looking for a car; this is not my first Jeep, loved the old one More

by bmtoyou
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gus Aldulaimi
Dec 23, 2021 -

bmtoyou responded

all answered above

Dec 23, 2021 -

bmtoyou responded

no edit needed

December 19, 2021

Great experience, sales and management worked with me to get the best deal possible. Follow up was great also. More

by riniguez2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mierish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Easy and efficient transaction. Was pressured into buying another warranty multiple times, but overall good experience. More

by alto4900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Vidana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rincon
December 06, 2021

Took Jeep in because AC and heater not working and was running hot. They replaced heads today daughter texted that it is overheating again plus heater won’t work. We paid almost 6k in repairs and car stil More

by thaemmerle08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Nyswonger
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Took Jeep in was told it needed new head gaskets they had car for almost 2 weeks with nonexistent communication unless you hunted them down. Finnakt got car back but now it clicks and has difficulty starting More

by thaemmerle08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Nyswonger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rodriguez, Raul Arroyo
Nov 26, 2021 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Traycee, The issue with your battery is secondary to the issue of your vehicle already being repaired, not related to the engine failure due to the overheating of your engine. The charge of $180 is a diagnostic fee which includes the installation of the battery. The price of the battery was $196.02 bring the total charge to 392.60 which you declined. We did not owe you a credit of any kind, we offered you a good faith credit of $369.44 which you gladly accepted and then did not hold to your end of the agreement to take down your untruthful post. Al and Kyle both went above and beyond both in the credit and to trying get your repairs covered by your service contact that was not purchased with us which was ultimately denied even after our multiple attempts on your behalf. You were given all documentation of the repairs done on your vehicle both by our facility as well as the previous facility which failed to give you your test results and then altered their finding which is illegal also contributing to the denial of your coverage by your service contract. Due to you choosing to drive your vehicle without proper levels coolant and after being advised that there was possibly more extensive engine damage cause by driving it with low coolant your vehicle required the work that your service contact denied paying for. We do not offer to return damage parts unless specifically ask for prior to repairs being done, in which case we would have. As per the invoice of the repair shop you had taken your vehicle to prior to ours, you were fully aware of the damage to your engine.

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