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Carman Ford Lincoln
New Castle, DE
1,342 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,342 reviews
December 20, 2019
Top notch organization From the second you drive up to the service entrance to the time you pick your vehicle up, you feel the white glove experience throughout the process. From the second you drive up to the service entrance to the time you pick your vehicle up, you feel the white glove experience throughout the process. You are notified at every significant discovery and made very comfortable during the wait time. The repairs are done very professionally, and uphold the factory repaired standard. I have always been extremely satisfied with every visit to this facility. More
by dennis.maglio
Employees Worked With
Other Employees :
Brittini Mantegna
December 20, 2019
First Class Dealership I've been dealing with Carman Ford/Lincoln for over 30 years. Larry G. and Company wrote the book on professionalism. Outstanding sales and service e I've been dealing with Carman Ford/Lincoln for over 30 years. Larry G. and Company wrote the book on professionalism. Outstanding sales and service experience. Rate them 7 stars on a scale of 5. More
by phil.wolhar.5
Employees Worked With
Other Employees :
Guy Salvadori
December 19, 2019
The best there is. The service is superior and the staff and management are siuper helpful and friendly! Until I began to do my car purchasing and service, I never felt The service is superior and the staff and management are siuper helpful and friendly! Until I began to do my car purchasing and service, I never felt comfortable with car dealerships until I went to Carman. Now my whole family trusts and depends on Carman for all their cars' needs. More
by jtcannavo
Employees Worked With
Other Employees :
Naomi Heckler, Brittini Mantegna
December 19, 2019
Best Service Service is always prompt, Courteous, professional, and most important; complete and fair. If an overnight is required, a loaner is always offered and Service is always prompt, Courteous, professional, and most important; complete and fair. If an overnight is required, a loaner is always offered and every effort to accommodate my schedule is made. The service couldn't be better. More
by jomo1x1
Employees Worked With
Other Employees :
Blaine Fasy, Brittini Mantegna
December 19, 2019
Carman Ford!! My go to place for all my automotive needs!! Every experience I’ve had with the service department has been outstanding!! HIGHLY RECOMMENDED!! needs!! Every experience I’ve had with the service department has been outstanding!! HIGHLY RECOMMENDED!! More
by scott.henning14
Employees Worked With
Other Employees :
Erwin Lee, Brittini Mantegna
December 19, 2019
Excellent experience I just recently had my MKC serviced here and had such an excellent experience!! It was quick, easy and the staff was extremely friendly! Would highly I just recently had my MKC serviced here and had such an excellent experience!! It was quick, easy and the staff was extremely friendly! Would highly recommend!! More
by victoriag17
December 18, 2019
Service When I need service to my vehicles take to Carman they do a good job at a fair price. When they need the vehicle for the day they will take you home When I need service to my vehicles take to Carman they do a good job at a fair price. When they need the vehicle for the day they will take you home or to work. More
by Sam
Employees Worked With
Naomi Heckler, Brittini Mantegna
December 18, 2019
7,500 Mile Check-Up From the time I drove up, it was a very pleasant experience. My Service Writer Tommy immediately checked me in, asked if there were any issues with th From the time I drove up, it was a very pleasant experience. My Service Writer Tommy immediately checked me in, asked if there were any issues with the car and assured me that I would be in and out in less than 90 minutes. He kept his word and I'm very pleased with my service experience. The vehicle was done on time, washed and ready for the road. Hard to ask for more than that. More
by Michael
December 17, 2019
Jerry B My esperience with Carman service has been excellent. Proven by the fact that I pass 2 local dealers and drive 47 miles to have them service my MKX. T My esperience with Carman service has been excellent. Proven by the fact that I pass 2 local dealers and drive 47 miles to have them service my MKX. The staff is friendly and courteous. I would highly recommend them to owners of Lincoln products. More
by Jerry B
December 16, 2019
taken advantage of I had issues with veterans discount not even sure I got it I have buddies in Arlington and 500 dollars is a big joke. I had a major trade in and am pa I had issues with veterans discount not even sure I got it I have buddies in Arlington and 500 dollars is a big joke. I had a major trade in and am paying more than people that have no trade in. These people will screw you in a second most dealers give free maintenance I had tom pay for it More
by fordman101
Employees Worked With
Brittini Mantegna
