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Circle INFINITI

West Long Branch, NJ

5.0
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,508 reviews

September 18, 2019

Just bought a QX60 This is the second car I've leased from Circle Infiniti. It's a great dealership. Everything about it is topnotch. The service department is outsta More

by danandmarla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto, Evan Quinones
September 15, 2019

Excellent & Friendly Service I've been going to Circle Infiniti for the past 9 years and I'm always greeted with a friendly smile and a warm hello. From Yuri to Annie, its always More

by WBKCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yuri
September 04, 2019

No Pressure No Gimmick Walk in and get to meet the most courteous and respectful sales man in the automotive arena Tom Cavallino no pressure just straight honesty and integr More

by Sey James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Circle INFINITI responded

Nothing makes us happier than to see a review like this. I have to say that Tom was very pleased and appreciated this glowing review. It is definitely an acknowledgement of us meeting our most important goal, which is to provide every customer with a Truly Exceptional Experience! On behalf of Tom and our entire staff here at Circle Infiniti, thank you for the kind words and thank you for making us your Infiniti Dealer.

August 29, 2019

great service Have owned two infinitis over the years and always pleased that I feel important when cars are serviced. Technical knowledge, ability to communicate i More

by ustrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
August 26, 2019

Excellent service Mark walked us through the entire process from turning in our leased Infiniti and leasing our new one. He has been available for all follow up questio More

by SEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Circle INFINITI responded

Thank you for taking the time to share your experience with Mark and with our Delivery Coordinators. We like to know when we reach our goal to deliver a Truly Exceptional Experience to all of our customers. We realize that you have a lot of options when choosing your car dealership, so on behalf of Mark and our entire Circle Infiniti staff, thank you for choosing us!

August 18, 2019

Wonderful service & Pleasant I got a slow leak in tire and drove in with no appt. Met with Ann Maria and she took the car immediately and it only took one hr to repair only. Did n More

by Cutterr317@(
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
August 02, 2019

Great service and great staff . Always keep you update on any problems with your vehicle. Recommended many people here and never have issue. I would reccomend this dealership to an More

by Rechree
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto, Liz Drehmann
July 30, 2019

Great exoerience I have bought multiple cars from Don Lotano at Circle Infiniti. Each time, he has made sure to be courteous and professional. Not your typical dealers More

by t54261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Morrissey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Circle INFINITI responded

That is exactly what we strive for...to be "great". The only way we know if we are doing it right or wrong is when customers like yourself take the time to let us know. On behalf of Don and our entire staff here at Circle Infiniti, thank you for taking the time to share your experience and thank you for making us your Infiniti Dealership of choice.

July 25, 2019

Best of the Best! There will always be an Infiniti in my life! I love the car (I'm on my 3rd), the sales team is great, but the service department; they are THE best o More

by Tammy V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
July 24, 2019

Great experience! I recently leased a new QX60 and it was such a pleasant experience. Don was knowledgable and easy to deal with. I would recommend him and Circle Infin More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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