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Coastal Kia

Wilmington, NC

4.8
5,538 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,538 reviews

February 24, 2023

The buying experience was one of the best. My salesperson Jan Ramos made me feel at ease and helped me identify the right vehicle. More

by hwaynet01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
Feb 27, 2023 -

Coastal Kia responded

Congratulations! Thank you for the five star review and compliments for our Product Specialist Jan Ramos. We love the feedback including, "made me feel at ease and helped me identify the right vehicle." Enjoy! Please call us if you need anything.

February 24, 2023

Fast service and spacious waiting room with plenty of space to work while you wait. More

by JRERANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Coastal Kia responded

Thank you! We are thrilled to hear you were comfortable during your recent service wait. Thank you for the five star review and gracious comments. Please call us if you need anything.

February 24, 2023

I am very happy with the vehicle I purchased and I had great salesmen helping me out. More

by Cindy Lou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and high marks for our team members. Congratulations and enjoy! We are here if you need us.

February 24, 2023

They are friendly, courteous and professional. We get all of our vehicles there because of the relationship that has been maintained over the years. More

by KHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Coastal Kia responded

Thank you for the five star review. We love the feedback including, "they are friendly, courteous and professional." Please call us if you need anything. We are here to help. Your loyalty means the world to us.

February 23, 2023

Made appointment for a recall. Was informed there were 3 recalls pending on my car. They completed all 3 recall repairs and helped me meet a scheduled appointment. I was impressed. More

by JUSTMC07078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 24, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia!

February 21, 2023

Everyone at Kia did an excellent job helping me find the perfect car! The whole process went very smoothly! More

by Kristi_goodson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Feb 23, 2023 -

Coastal Kia responded

Congratulations Kristi! We sincerely appreciate your gracious review and loyalty over the years. Thank you for the five star rating and high marks for so many of our team members. Enjoy! Please call us if you need anything.

February 21, 2023

The team is always out to see what your needs are. Then they will come back and give you a update on your car.then they will bring it back to you all nice and clean More

by GEMCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review. We love the feedback including, "the team is always out to see what your needs are." It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

February 20, 2023

The associate was very helpful and polite and the adjustments where done in a timely manner More

by owlchef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Please call us if you need anything, Thank you for choosing Coastal Kia!

February 19, 2023

The service was great, Kia once again covered issues we had at no cost to us. More

by WVFD172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. It was thoughtful of you to rate so many of our service team members with such high marks. Thank you for choosing Coastal Kia!

February 19, 2023

I really like how they tell you what service I need. very friendly. Nice people. More

by wandagllewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star rating and compliments for our service team. We love the feedback including, "very friendly...nice people." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

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