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Coastal Kia

Wilmington, NC

4.8
5,564 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,565 reviews

November 01, 2022

Cody and Tyler went above and beyond to get us into a great car that is safe for my wife. They have got themselves some return customers with us. More

by mike.painter27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
Nov 02, 2022 -

Coastal Kia responded

Great news Mike! We sincerely appreciate the five star review and compliments for our Product Specialist Cody Hamilton and our Business Manager Tyler Desmarest. Please call us if you need anything. Thank you for choosing Coastal Kia!

November 01, 2022

Had to have CV axel changed Kia changed over double what a non dealership garage would charge. Check around before you let them do your work. More

by jsnipes0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren
Nov 02, 2022 -

Coastal Kia responded

Thank you for your feedback. Please reach out to our Service Director John Wigger at 910-408-0100 with any concerns. We are here to help and make things right. We look forward to your call. Thank you

November 01, 2022

A beautiful state-of-the-art facility with an outstanding staff, an awesome service department, and terrific customer service! More

by BETTY656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Coastal Kia responded

Great news! Thank you for the five star rating and compliments for our Service Consultant Sam Weisman. We truly appreciate the gracious feedback. Thank you for trusting Coastal Kia with your automotive service needs. Thanks again

October 31, 2022

All my experiences have been good. From the sales personnel to the service personnel. Sam in the service department is awesome! More

by SONNAB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review and high marks for our Service Consultant Sam Weisman. We think "Sam is awesome" too. He is a true ambassador for our customer service culture. Please call us if you need anything. Thank you for choosing Coastal Kia!

October 31, 2022

Very professional everyone was helpful and so nice,and u will leave with a car! More

by barfieldjasmin5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick
Oct 31, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very professional, everyone was helpful and so nice." We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia!

October 31, 2022

So very helpful with all our questions. We have great confidence in this dealership and staff. More

by p_hicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 31, 2022 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and gracious feedback. We are thrilled to hear Cody exceeded your expectations. Thank you for choosing Coastal Kia!

October 30, 2022

Professional and great customer service. Hope the usurpation is correctly. Than k you for being in Wilmington. More

by BKBC46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Everyone at the dealership is very respectful and organized the dealership is very clean its a totally professional atmosphere. More

by KB408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Excellent! ! Sam is the best! We are always given the best of care! Love my Kia! More

by MAGGIEFRANKLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

This dealership has an excellent service department, especially Sam Weisman. It is the reason I have purchased Kia vehicles multiple times. More

by LINDYDAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Coastal Kia responded

Great news! Thank you for the five star rating. We sincerely appreciate your loyalty over the years. It was thoughtful of you to mention Sam Weisman by name. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

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