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Coastal Kia

Wilmington, NC

4.8
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,531 reviews

September 23, 2022

Always feel welcomed. Very nice and helpful employees. I use the concierge service most of the time. Both drivers are very nice. Always satisfied with the work perfo More

by Mistang70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Do as they say. Always courteous. A pleasure to deal with. Plus they always have coffee. More

by lganda342011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

Coastal Kia of Wilmington has experienced personnel in it's Sales, Service and Parts department that are dedicated to satisfying their customers. I have found Coastal Kia to be a well-rounded dealership t More

by DKNOWLES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our staff members. Thank you for the high recommendations too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything.

September 21, 2022

Good service and friendly people good place to wait for your car to be taken care of More

by LDANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Please call us if you need anything. Thank you for trusting our service department with your automotive service needs.

September 21, 2022

This was a great visit. We were quoted accurate time and prices. Would visit again. More

by cjohnson62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Bob answered questions and explained the maintenance that needed done. Kept me updated while I waited. Always a good experience when I bring in my car! More

by Mistyscarberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Quick service. Easy to schedule online. Comfortable waiting area. Offers for transportation if necessary. Good job! More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for Brandon Wright and Bob Tomlin. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

September 20, 2022

I was told an hour for an alignment and it was very close. The service is great and everyone is very knowledgeable More

by SPANNER37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for our Service Director John Wigger. We love the feedback including, "the service is great and everyone is very knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 19, 2022

Jan and Uber were very helpful in the process of buying a new car. They were a pleasure to work with. More

by nadianorton13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Coastal Kia responded

Thank you for mentioning Jan and Uber by name. We sincerely appreciate the five star review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 19, 2022

The dealer ship has been very pleasant to me. When I have an appointment they are on time no waiting. I appreciate that. More

by BONITAWEBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Coastal Kia responded

Thank you for the five star review and compliments for Sam Weisman and our Coastal Kia service team. We appreciate the five star rating and gracious comments. Please call Sam or any of our team members if you need anything. Thanks again!

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