Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,531 reviews
September 02, 2022
Wait time for oil change excessive and would like answer to my question which was emailed I want to know if my warranty is affected if I have a 1o minute oil change done near my home instead of wasting 4+ to my question which was emailed I want to know if my warranty is affected if I have a 1o minute oil change done near my home instead of wasting 4+ hours More
by carfordonna
Verified CustomerEmployees Worked With
Don’t remember
September 01, 2022
Having a car serviced is usually a painful process but it's actually a good experience at Coastal Kia. Courteous people. Good service it's actually a good experience at Coastal Kia. Courteous people. Good service More
by RLPROVENCHER
Employees Worked With
August 31, 2022
Always take me in quickly. Keeps me informed if they find an issue. Then take care of it. Bob always very thorough and helpful. Keeps me informed if they find an issue. Then take care of it. Bob always very thorough and helpful. More
by MMARTORELLI
August 30, 2022
Real friendly staff and would recommend to other people and the sales team were great to deal with. Thanks Steve Kramer for helping us and Brandon Wright. and the sales team were great to deal with. Thanks Steve Kramer for helping us and Brandon Wright. More
by cahughes41
August 30, 2022
I had a 10:00 appointment to get a brake light looked at. At 11:45 I went up to the desk to ask when they were going to pull my car in. As I had been waiting over an hour and 45 minutes. The guy told me that At 11:45 I went up to the desk to ask when they were going to pull my car in. As I had been waiting over an hour and 45 minutes. The guy told me that I was still between the window of 10 to 12:30. I had no idea that window meant they didn’t have to look at the car until 12:30. That’s totally ludicrous! Why make an appointment then? Anyway he told me they were pulling the car in now of which was a lie because 15 minutes later and the car still wasn’t being serviced. More
by jeri.finnegan
Employees Worked With
I don’t remember the persons name
August 29, 2022
Jason Dodd did an outstanding job! We will be back to see him for our next purchase for sure! We will be back to see him for our next purchase for sure! More
by rayboy9353
August 26, 2022
We had a great experience at coastal Kia! Ever Quezada- our sales person was excellent!! We will definitely recommend Coastal Kia to family and friends! And I love my Sportage!! Ever Quezada- our sales person was excellent!! We will definitely recommend Coastal Kia to family and friends! And I love my Sportage!! More
by luvmycarmen
August 26, 2022
We had a great experience at Coastal kia! Ever Quezada -was our sales person and he was excellent! I will definitely recommend Coastal kia to my friends and family! And I love my Sportage!! Ever Quezada -was our sales person and he was excellent! I will definitely recommend Coastal kia to my friends and family! And I love my Sportage!! More
by luvmycarmen
August 25, 2022
Alex was great 👍 He made everything go so smoothly. We are very happy with our purchase. We are very happy with our purchase. More
by bevdancase
